Radisson Hotel Group

Hospitality

Receptionist

£22–27k ~AI est. Peterborough, United Kingdom FULL TIME
The Brief

“Receptionist at Radisson Hotel Group. Greet guests warmly. Check guests in and out”

What You'll Achieve.

Ensure guest satisfaction; Maintain positive guest reviews

Industry & Context.

Hospitality
Problems you'll solve

Guest issue resolution

What They're Looking For.

Must Have

High school diploma or GED, 1 year of experience in a customer service role, Basic computer proficiency

Nice to Have

Previous experience in a hotel or hospitality setting, Experience with hotel reservation systems

What You'll Do.

Check guests in and out

Answer phone calls and direct inquiries

Provide information about hotel services

Handle guest requests and resolve issues

Process payments and maintain cash drawer

Maintain lobby cleanliness and organization

Assist with luggage and valet parking

How You'll Work.

Team & Collaboration

Coordinate with housekeeping; Liaise with maintenance department

Communication Scope

Guest interaction

Free ATS check

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