Radisson Hotel Group
Hospitality
Receptionist
“Receptionist at Radisson Hotel Group. Skills: Customer service, Guest relations. Greet guests warmly. Check guests in and out”
What You'll Achieve.
Ensure guest satisfaction; Maintain positive hotel image
Industry & Context.
Issue resolution
What They're Looking For.
Must Have
High school diploma or GED, 1 year of experience in a customer service role, Basic computer proficiency
Nice to Have
Previous experience in a hotel environment, Familiarity with hotel reservation systems
What You'll Do.
Check guests in and out
Answer phone calls and direct inquiries
Provide information about hotel services
Handle guest requests and resolve issues
Process payments and maintain cash drawer
Maintain lobby cleanliness and appearance
Assist with luggage and valet parking
How You'll Work.
Team & Collaboration
Work with hotel staff
Communication Scope
Verbal communication
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