LendingClub
Finance / FinServ
Receptionist
Neural analysis suggests this role is
optimal for Mid candidates.
“Receptionist at LendingClub. Skills: Reception, Customer Service, Security Operations, Vendor & Contractor Support, Event Support, Administrative & Operational Support. Greet and assist all visitors, candidate, employees, and vendors with professionalism and warmth.. Manage the front desk area to ensure it is tidy, organized, and welcoming”
Industry & Context.
This part-time role requires onsite presence each Tuesday, Wednesday, and Thursday., Primarily MT, As needed travel to LendingClub offices and/or other locations, as needed.
What They're Looking For.
Must Have
2-3 years of experience in a receptionist, front desk, or security-related role, Bachelor's degree in a related or equivalent work experience, Ability to remain calm and professional in high-pressure situations, Detail-oriented with organizational and multitasking abilities, Familiarity with basic security protocols and emergency response procedures, You've been using AI tools in your daily to have real opinions about them — what they're good at, where they fall short, and when to trust the output. You're ready to apply that intuition in your work to solve real world problems
Nice to Have
Experience with access control systems (e. g. , Lenel, Brivo, Openpath) preferred
What You'll Do.
Greet and assist all visitors
and vendors with professionalism and warmth.
Manage the front desk area to ensure it is tidy
Provide general information and support to employees and guests
Issue and manage employee and visitor badges using access control systems
Monitor and enforce access control procedures
including tailgating prevention
Maintain visitor logs and ensure proper check-in/check-out procedures
Report and escalate any suspicious activity or security incidents
Collaborate with the Physical Security team on incident response and investigations
Verify credentials and ensure vendors/contractors follow site access protocols
Coordinate with facilities and security teams for scheduled maintenance or deliveries
Escort or monitor vendors as needed during sensitive operations
Assist with on-site events by managing guest lists
issuing temporary badges
and coordinating with event organizers
Provide logistical support during events
including wayfinding and crowd management
Ensure security protocols are maintained during high-traffic periods
Maintain inventory of office and security supplies (badges
Support emergency procedures including evacuation and drills
Assist with mail and package handling as needed
Document and update standard operating procedures related to front desk and security tasks
How You'll Work.
Team & Collaboration
Collaborate with the Physical Security team on incident response and investigations; Coordinate with facilities and security teams for scheduled maintenance or deliveries
Communication Scope
Interpersonal and communication skills
Full Job Description
### _Current Employees of LendingClub: Please apply via your internal Workday Account_ LendingClub (soon to be Happen Bank) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more. ## ## About the Role We are seeking a professional, service-oriented part-time Receptionist to be the first point of contact for employees, visitors, and vendors at our Lehi office. This role combines traditional front desk responsibilities with core physical security duties to ensure a safe, welcoming, and well-managed workplace environment. ## ## What You'll Do **Reception & Customer Service** * Greet and assist all visitors, candidate, employees, and vendors with professionalism and warmth. * Manage the front desk area to ensure it is tidy, organized, and welcoming * Provide general information and support to employees and guests **Security Operations** * Issue and manage employee and visitor badges using access control systems * Monitor and enforce access control procedures, including tailgating prevention * Maintain visitor logs and ensure proper check-in/check-out procedures * Report and escalate any suspicious activity or security incidents * Collaborate with the Physical Security team on incident response and investigations **Vendor & Contractor Support** * Verify credentials and ensure vendors/contractors follow site access protocols * Coordinate with facilities and security teams for scheduled maintenance or deliveries * Escort or monitor vendors as needed during sensitive operations **Event Support** * Assist with
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