Jll
Receptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Receptionist at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, client service, receptionist duties. Provide superior customer service to meet on-site client expectations. Provide vendor management support by ensure subcontractors perform to the required standards (including inspection of vendors’ works)”
What You'll Achieve.
ensure service delivery expectations are exceeded; maintaining an outstanding level of service in the facilities and administration business areas; ensure the appropriate and efficient operation of all physical aspects, which encompass safe and productive environments for the occupants.; meeting performance targets.
Industry & Context.
Ability to deal with a variety of complex issues concurrently, within tight operational deadlines.
staff obtain and maintain security clearances
What They're Looking For.
Must Have
Proficient in English and communications via Telephone, email and Microsoft suite of product, Experience in Receptionist roles and able to provide support on short term basis, Ability to deal with a variety of complex issues concurrently, within tight operational deadlines., High numerical skills with the ability to manage details and develop systems for contract financial management, Sound computer skills including Microsoft suite Microsoft Word, Access and Power Point etc., Analytical and / or financial experience, Excellent communication, organisation and interpersonal skills, Goal oriented and focused on meeting performance targets., Excellent client service and communication skills., Ability to work well in a team environment.
Nice to Have
Experience in property / facilities / project management related fields., Demonstrated knowledge of technical services., Advanced skills in Excel, Experience in PPM systems, Experience in the use of JDE or similar financial system
What You'll Do.
Provide superior customer service to meet on-site client expectations
Provide vendor management support by ensure subcontractors perform to the required standards (including inspection of vendors’ works)
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Provide support for conferences by coordinating conference room booking and preparing conference rooms for meetings
including ordering catering as required
Perform weekly consumables receive and store as and provide receipts to PFM for records
Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy
Organise specialty cleaning as required
Provide administrative support to Contract Administrator as required to ensure staff obtain and maintain security clearances
Assist in carrying out safety procedures when needed
Assist in the property risk management program
Follow established escalation procedures and incident reporting procedures
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines
procedures and strategies
How You'll Work.
Team & Collaboration
working alongside the Account Team; Ability to work well in a team environment.
Communication Scope
communications via Telephone, email; Excellent communication, organisation and interpersonal skills; Excellent client service and communication skills.
Process & Methodology
project management related fields
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are seeking an experienced Receptionist to proactively manage the relationship with our clients and service providers to ensure service delivery expectations are exceeded. The role will provide high-level support to the Facilities Management team, with a main focus on maintaining an outstanding level of service in the facilities and administration business areas. You will be working alongside the Account Team and providing operational management of our clients' facilities to ensure the appropriate and efficient operation of all physical aspects, which encompass safe and productive environments for the occupants. **Responsibilities:** _Operations Support_ * Provide superior customer service to meet on-site client expectations * Provide vendor management support by ensure subcontractors perform to the required standards (including inspection of vendors’ works) * Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner * Provide support for conferences by coordinating conference room booking and preparing conference rooms for meetings, including ordering catering as required * Perform weekly consumables order; receive and store as required; and provide receipts to PFM for records * Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy * Organise specialty cleaning as required * Provide ad
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