Jll
Receptionist
Neural analysis suggests this role is
optimal for Entry candidates.
“Receptionist at Jll. Skills: front-of-house operations, visitor management, administrative support, facilities management, event support, vendor coordination. Create exceptional first impressions for clients, visitors, and employees. Manage comprehensive front-of-house operations”
Industry & Context.
Proactively solve problems; solutions-oriented
Physical ability to lift up to 70 lbs, stand for extended periods, move safely to perform all job functions, Occasional after-hours availability required to support events and business needs, Candidates must be authorized to work in the United States without sponsorship.
What They're Looking For.
Must Have
Minimum 3 years of customer service or reception experience in a professional office environment, Professional, polished presence with exceptional discretion and judgment when handling sensitive, confidential, and executive-level matters, Proven ability to remain calm and solutions-oriented under pressure while managing multiple priorities simultaneously in a fast-paced, high-volume environment, Proficiency in Microsoft Office Suite including Outlook, Excel, Word, and PowerPoint, plus other information technology tools and platforms, Clear, concise communication skills with consistent follow-through and proactive, anticipatory approach to workplace needs, Physical ability to lift up to 70 lbs, stand for extended periods, and move safely to perform all job functions
Nice to Have
Working knowledge of office operations, workplace services, and facilities coordination with experience coordinating vendors and service requests, event logistics skills including rooms, catering, timing, setup, and excellent stakeholder coordination with hosts, IT/AV, security, facilities, and vendors, Security and privacy-minded approach to access control, visitor escorting, and executive area management, Experience supporting executive-level professionals with visitor and guest management discipline, Understanding of HSSE management principles, safety procedures, hazard assessments, and compliance requirements
What You'll Do.
Create exceptional first impressions for clients
Manage comprehensive front-of-house operations
Serve as the first point of contact
Coordinate visitor experiences
Coordinate mail services
Coordinate facilities management
Provide executive-level support
and well-stocked common areas
Manage collaborative spaces and conference rooms
Provide administrative support for high-profile events
Proactively solve problems
Coordinate with vendors and internal teams
Ensure workplace reflects professionalism and efficiency
Welcome and escort all visitors
Manage visitor registration
and distribution of reference documents
Manage comprehensive mail and shipping operations
Maintain all pantry areas
and conference rooms to quality standards
Place and track facilities service tickets and maintenance requests
Take ownership of problems and follow up to ensure timely resolution
Support executive-level operations and high-profile events
Manage conference room bookings
Oversee event setup and breakdown
Maintain digital and hard-copy Standard Operating Procedures (SOP) manuals
emergency procedures documents
and Business Insights data
How You'll Work.
Team & Collaboration
Cross-functional coordination; Coordinate with vendors and internal teams; Stakeholder coordination with hosts, IT/AV, security, facilities, and vendors
Communication Scope
Clear, concise communication skills; consistent follow-through
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Receptionist** **What this job involves:** As the welcoming face of JLL, you'll create exceptional first impressions for clients, visitors, and employees while managing the comprehensive front-of-house operations that keep our workplace running seamlessly. At JLL, we are collectively shaping a brighter way, and this role positions you at the heart of that mission—serving as the first point of contact while coordinating everything from visitor experiences and mail services to facilities management and executive-level support. You'll maintain safe, organized, and well-stocked common areas, manage collaborative spaces and conference rooms, and provide critical administrative support for high-profile events including quarterly earnings and Board of Directors meetings. We embrace more innovative ways of working, and you'll be empowered to proactively solve problems, coordinate with vendors and internal teams, and ensure our workplace reflects the professionalism and efficiency that defines JLL. This dynamic position offers excellent exposure to corporate operations while developing skills that strengthen and advance your career in commercial real estate and workplace services. **What your day-to-day will look like:** • Enthusiastically welcome and escort all visitors, vendors, and job applicants, professionally managing visitor registration, access credentials, security protocols, and distribution of reference do
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