Jll

Receptionist

$49–66k New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Receptionist at Jll. Skills: front-of-house operations, visitor management, administrative support, facilities management, event support, vendor coordination. Create exceptional first impressions for clients, visitors, and employees. Manage comprehensive front-of-house operations”

Industry & Context.

Problems you'll solve

Proactively solve problems; solutions-oriented

Eligibility Requirements

Physical ability to lift up to 70 lbs, stand for extended periods, move safely to perform all job functions, Occasional after-hours availability required to support events and business needs, Candidates must be authorized to work in the United States without sponsorship.

What They're Looking For.

Must Have

Minimum 3 years of customer service or reception experience in a professional office environment, Professional, polished presence with exceptional discretion and judgment when handling sensitive, confidential, and executive-level matters, Proven ability to remain calm and solutions-oriented under pressure while managing multiple priorities simultaneously in a fast-paced, high-volume environment, Proficiency in Microsoft Office Suite including Outlook, Excel, Word, and PowerPoint, plus other information technology tools and platforms, Clear, concise communication skills with consistent follow-through and proactive, anticipatory approach to workplace needs, Physical ability to lift up to 70 lbs, stand for extended periods, and move safely to perform all job functions

Nice to Have

Working knowledge of office operations, workplace services, and facilities coordination with experience coordinating vendors and service requests, event logistics skills including rooms, catering, timing, setup, and excellent stakeholder coordination with hosts, IT/AV, security, facilities, and vendors, Security and privacy-minded approach to access control, visitor escorting, and executive area management, Experience supporting executive-level professionals with visitor and guest management discipline, Understanding of HSSE management principles, safety procedures, hazard assessments, and compliance requirements

What You'll Do.

Create exceptional first impressions for clients

Manage comprehensive front-of-house operations

Serve as the first point of contact

Coordinate visitor experiences

Coordinate mail services

Coordinate facilities management

Provide executive-level support

and well-stocked common areas

Manage collaborative spaces and conference rooms

Provide administrative support for high-profile events

Proactively solve problems

Coordinate with vendors and internal teams

Ensure workplace reflects professionalism and efficiency

Welcome and escort all visitors

Manage visitor registration

and distribution of reference documents

Manage comprehensive mail and shipping operations

Maintain all pantry areas

and conference rooms to quality standards

Place and track facilities service tickets and maintenance requests

Take ownership of problems and follow up to ensure timely resolution

Support executive-level operations and high-profile events

Manage conference room bookings

Oversee event setup and breakdown

Maintain digital and hard-copy Standard Operating Procedures (SOP) manuals

emergency procedures documents

and Business Insights data

How You'll Work.

Team & Collaboration

Cross-functional coordination; Coordinate with vendors and internal teams; Stakeholder coordination with hosts, IT/AV, security, facilities, and vendors

Communication Scope

Clear, concise communication skills; consistent follow-through

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Receptionist** **What this job involves:** As the welcoming face of JLL, you'll create exceptional first impressions for clients, visitors, and employees while managing the comprehensive front-of-house operations that keep our workplace running seamlessly. At JLL, we are collectively shaping a brighter way, and this role positions you at the heart of that mission—serving as the first point of contact while coordinating everything from visitor experiences and mail services to facilities management and executive-level support. You'll maintain safe, organized, and well-stocked common areas, manage collaborative spaces and conference rooms, and provide critical administrative support for high-profile events including quarterly earnings and Board of Directors meetings. We embrace more innovative ways of working, and you'll be empowered to proactively solve problems, coordinate with vendors and internal teams, and ensure our workplace reflects the professionalism and efficiency that defines JLL. This dynamic position offers excellent exposure to corporate operations while developing skills that strengthen and advance your career in commercial real estate and workplace services. **What your day-to-day will look like:** • Enthusiastically welcome and escort all visitors, vendors, and job applicants, professionally managing visitor registration, access credentials, security protocols, and distribution of reference do

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