Freedom Leisure
Leisure
Receptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Receptionist at Freedom Leisure. Skills: Customer service, Reception duties. Welcome visitors. Handle enquiries”
Industry & Context.
What They're Looking For.
Must Have
Comfortable using till systems, Handling cash/card payments, Able to multitask, Remain calm in busy environment, Proactive team player, Flexible team player, Reliable team player
Nice to Have
Previous experience in customer-facing role, Experience in leisure settings, Experience in fitness settings, Experience in community service settings, Hospitality experience, Retail experience
What You'll Do.
Operate booking systems
Operate membership systems
Provide information on facilities
Provide information on classes
Provide information on promotions
Maintain tidy reception area
Support delivery of events
Support delivery of activities
Follow safeguarding policies
Follow health & safety policies
Follow customer care policies
Participate in training
Participate in professional development
How You'll Work.
Team & Collaboration
Multi-skilled team
Full Job Description
**Join the Energy at Freedom Leisure – Do Good Feel Good!** At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission: Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone—because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started—we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good - one smile at a time We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together. This is your place, this is where you matter. Introducing Blackbridge Community and Sports Hub, located in Podsmead area of Gloucester city! This exciting fitness facility features modern studios, versatile multi-use spaces, and a full-size 3G pitch. Working in partnership with the Blackbridge Charitable Community Benefit Society to ensure these fantastic facilities serve as a central hub for the local community. **About the Role** We are looking for an enthusiastic, approachable, and customer-focused **Receptionist **to join our front-of-house team. In this role, you’ll be the first point of contact for our customers – providing a warm welcome at
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