Receptionist

**Additional Considerations (if any):** - At FDI, our small team atmosphere creates a great environment for our employees. Our team members are the key to our success by providing outstanding customer service. **Florist Distributing, Inc.** **Job Title:** Receptionist **Department:** Office **FLSA:** Non-Exempt ** _General Function_** This position receives incoming calls and greet customers. Assists customers in establishing new accounts, reconciles daily sales, prepares daily deposits, and is responsible for end of day and end of month procedures. Scheduling for this position is Monday through Friday, alternating Saturdays, and occasional weekends based on the fluctuation of business. Specific scheduling for this position will be discussed during the interview process. **_Reporting Relations_** Accountable and Reports to: General Manager Positions that Report to you: None ** _Primary Duties and Responsibilities:_** * Receive all incoming phone calls. * Exhibit outstanding customer service during all duties throughout the day. * Greet and check in customers at the receptionist office. * Assist customers in setting up new accounts. * Reconcile daily sales and sort pick tickets. * Prepare daily deposit and bank reports. * Customer collection duties as necessary. * Balance petty cash and other donation funds daily. * Perform end-of-day procedures and end-of-month accounting duties. * Process sales orders and pick tickets to create invoices. * Prepare daily manifests for delivery routes. * Process web and ebuy orders and submit to management. * Complete data entry, filing, and office related projects. * Coordinate with management to complete miscellaneous day to day projects. * Performs duties in a timely manner. * Reports to work when scheduled and on time; works evenings and weekends as needed. **_Knowledge, Skills, Abilities and Worker Characteristics:_** * Must be customer service driven and able to communicate clear and effectively. * Must have basic working knowl