Receptionist

# **Become a part of our caring community** The Receptionist performs basic administrative, clerical, operational, customer support and computational tasks while greeting patients in a friendly manner. You will report to the Center Administrator. The Receptionist operates a switchboard or multi-line phone and maintains call logs. You will take and distribute accurate messages, greet visitors and determine the nature of their visit. You will issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee. You will respond to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. # **Use your skills to make an impact** **Required Qualifications:** · At least one year of experience working in a Healthcare setting preferred, but will consider candidates with a customer service background in retail, hospitality, legal, insurance or call centers · Excellent customer service and multiphone line skills · Team player · Ability to multitask · Detailed and organized · Knowledge of MS Office (Word, Excel, Outlook, Access) · Other administrative duties as assigned **Preferred Qualifications:** · Value-based care model experience · Knowledge of Medical Terminology · Experience with EMR Systems (Electronic Medical Records) · Bilingual in English and Spanish **Additional Information:** **Working Hours: Monday – Friday 8:00 to 5:00** This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. **** **Alert:** Humana values personal identify protection. Please be aware that applicants may be asked to provide their Social Securit