Receptionist

Job Description: ## _Receptionist (Bank Hours)_ ## ## Queensmount Care Home, 18 Queens Park West Drive, Bournemouth BH8 9DA ## ## Bank Hours Required ## ## £13.10 - £14.10 Per hour depending on experience ## ## **We make health happen** ## Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. ## ## **You’ll help us make health happen by:** * ## Acting as the first point of contact for all visitors to the home * ## Taking responsibility for managing new enquiries * ## Providing advice and support both face to face and over the phone * ## Conducting show-arounds within the care home * ## Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing * ## Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed ## ## **Key Skills / Qualifications needed for this role:** ## You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives. ## ## Benefits * ## Flexible working patterns to fit around you * ## Comprehensive induction (fully paid) * ## Free meal on every shift * ## DBS Check and Uniform provided and paid for by Bupa * ## Access to discounts at a wide variety of gyms and fitness facilities across the UK ## ## **Why Bupa?** ## We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives a