Audi Central Houston
Automotive
Receptionist
“Receptionist at Audi Central Houston. Skills: Customer service, Front desk operations, Administrative support. Manage dealership's main phone line. Answer and route calls promptly”
What You'll Achieve.
Enhance customer experience; Support dealership efficiency; Support safety culture; Support customer satisfaction
Industry & Context.
Valid driver license, Background checks, MVR, Drug test
What They're Looking For.
Must Have
Authorized to work in USA, Pass pre-employment testing
Nice to Have
Previous receptionist or administrative experience, Automotive or customer-facing experience, Experience coordinating events, Experience scheduling, Familiarity with dealership CSI processes, Familiarity with safety training requirements, Ability to work independently, Take initiative to support multiple teams
What You'll Do.
Manage dealership's main phone line
Answer and route calls promptly
Greet customers and visitors warmly
Direct customers and visitors appropriately
Take accurate messages
Ensure timely communication
Maintain clean reception area
Maintain organized reception area
Maintain inviting reception area
Coordinate dealership events
Assist with scheduling
Support sales volume tracking
Support service volume tracking
Compile dealership playbook scoring
Maintain dealership playbook scoring
Assist with process documentation
Coordinate safety training schedules
Track safety training completion
Assist departments with tasks
Manage incoming packages
Manage dealership communications
Facilitate positive communications
How You'll Work.
Team & Collaboration
Internal communications; External communications
Communication Scope
Verbal communication; Written communication
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