Westgate Resorts
timeshare
ReamAnalyst
“Ream Analyst at Westgate Resorts. Skills: loan amortization, mortgage servicing, Excel proficiency, analytical skills, problem-solving skills. processing amortization and posting adjustments on customer mortgage loan accounts. supporting loan servicing accuracy by reviewing customer payment histories, recalculating amortization schedules, and ensuring proper allocation of payments between principal and interest”
What You'll Achieve.
supports loan servicing accuracy
Industry & Context.
analytical, mathematical, and Excel skills; problem-solving skills
What They're Looking For.
Must Have
Experience working with mortgage or mortgage‑related customer payment histories, General understanding of loan amortization schedules and mortgage servicing processes, Proficiency with Microsoft Excel or similar spreadsheet applications, math, analytical, and problem‑solving skills, Ability to prioritize tasks and manage workload in a deadline‑driven environment, High attention to detail and accuracy
What You'll Do.
processing amortization and posting adjustments on customer mortgage loan accounts
supporting loan servicing accuracy by reviewing customer payment histories
recalculating amortization schedules
and ensuring proper allocation of payments between principal and interest
working closely with mortgage servicing
and customer service teams to resolve posting discrepancies and support mortgage modification activities
preparing and analyzing loan amortization schedules using Microsoft Excel to determine required posting adjustments
reviewing customer mortgage loan payment histories to ensure accurate allocation of principal and interest
inputting and processing posting adjustments related to mortgage modifications based on updated loan terms
and responding to Customer Service Department (CSD) requests related to posting entries on mortgage accounts
reviewing daily and weekly reports and system queries to identify accounts requiring posting or amortization corrections
ensuring all posting adjustments comply with loan documentation
and internal controls
completing special projects and additional duties as assigned
How You'll Work.
Team & Collaboration
works closely with mortgage servicing, payment processing, and customer service teams
Communication Scope
respond to Customer Service Department (CSD) requests
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