Midnite

Gaming

RealTimeCRMExecutive

$25–35k ~AI est. Gibraltar, Gibraltar FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Real Time CRM Executive at Midnite. Skills: Real-time CRM, Customer engagement, Campaign management. Build real-time CRM campaigns. QA real-time CRM campaigns”

What You'll Achieve.

Customer retention growth; Engagement growth

Industry & Context.

Gaming

What They're Looking For.

Must Have

Experience working within CRM, Experience working within lifecycle marketing, Experience working within customer engagement, Hands-on experience building CRM campaigns, Hands-on experience launching CRM campaigns, Comfortable using CRM platforms, Attention to detail, Campaign QA standards, Enjoy working with customer data, Enjoy working with segmentation, Enjoy working with testing, Organised, Adaptable in fast-moving environments, Written communication skills, Interest in sports betting, Interest in gaming, Interest in customer engagement industries

Nice to Have

Experience with Braze or similar tools

What You'll Do.

Build real-time CRM campaigns

QA real-time CRM campaigns

Launch real-time CRM campaigns

Support behavioural automations

Support customer engagement journeys

Build audience segments

Build targeting logic

Manage campaign scheduling

Manage tracking parameters

Support experimentation initiatives

Assist with reporting

Assist with optimisation recommendations

Execute engagement strategy

Collaborate with Product teams

Collaborate with BI teams

Collaborate with Engineering teams

Support customer engagement initiatives

Support reactive campaign activity

How You'll Work.

Team & Collaboration

Product teams; BI teams; Engineering teams

Communication Scope

Written communication

Full Job Description

**🚀 Why Midnite?** Midnite is a next-generation sports betting and gaming platform built for a new wave of players. We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today. Over 400,000 players have already made the move, and we’re only just getting started. We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading. Not your grandad’s bookie. **👀 The Role** **Title:** Real Time CRM Executive **Team:** Growth **Location:** Gibraltar As a Real Time CRM Executive at Midnite, you’ll help execute and optimise customer engagement campaigns designed to influence player behaviour while customers are actively interacting with our product. You’ll work closely with the Real Time CRM Manager to deliver behavioural messaging, triggered communications and automated engagement journeys across multiple channels. This role is ideal for someone early in their CRM career who wants hands-on exposure to sophisticated real-time customer engagement within a fast-growing gaming business. You’ll gain experience across behavioural targeting, automation, experimentation, reporting and optimisation while contributing directly to customer retention and engagement growth. **You will:** * Build, QA and launch real-time CRM campaigns across email, push, in-app and SMS channels. * Support behavioural automations and customer engagement journeys. * Build audience segments, triggers and targeting logic within Braze. * Manage campaign scheduling, links, tracking parameters and bonus setup. * Support A/B testing and experimentation initiatives. * Assist with reporting, analysis and optimisation recommendations. * Work closely with the Real-Time

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