Midnite
Gaming
RealTimeCRMExecutive
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Real Time CRM Executive at Midnite. Skills: Real-time CRM, Customer engagement, Campaign management. Build real-time CRM campaigns. QA real-time CRM campaigns”
What You'll Achieve.
Customer retention growth; Engagement growth
Industry & Context.
What They're Looking For.
Must Have
Experience working within CRM, Experience working within lifecycle marketing, Experience working within customer engagement, Hands-on experience building CRM campaigns, Hands-on experience launching CRM campaigns, Comfortable using CRM platforms, Attention to detail, Campaign QA standards, Enjoy working with customer data, Enjoy working with segmentation, Enjoy working with testing, Organised, Adaptable in fast-moving environments, Written communication skills, Interest in sports betting, Interest in gaming, Interest in customer engagement industries
Nice to Have
Experience with Braze or similar tools
What You'll Do.
Build real-time CRM campaigns
QA real-time CRM campaigns
Launch real-time CRM campaigns
Support behavioural automations
Support customer engagement journeys
Build audience segments
Build targeting logic
Manage campaign scheduling
Manage tracking parameters
Support experimentation initiatives
Assist with reporting
Assist with optimisation recommendations
Execute engagement strategy
Collaborate with Product teams
Collaborate with BI teams
Collaborate with Engineering teams
Support customer engagement initiatives
Support reactive campaign activity
How You'll Work.
Team & Collaboration
Product teams; BI teams; Engineering teams
Communication Scope
Written communication
Full Job Description
**🚀 Why Midnite?** Midnite is a next-generation sports betting and gaming platform built for a new wave of players. We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today. Over 400,000 players have already made the move, and we’re only just getting started. We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading. Not your grandad’s bookie. **👀 The Role** **Title:** Real Time CRM Executive **Team:** Growth **Location:** Gibraltar As a Real Time CRM Executive at Midnite, you’ll help execute and optimise customer engagement campaigns designed to influence player behaviour while customers are actively interacting with our product. You’ll work closely with the Real Time CRM Manager to deliver behavioural messaging, triggered communications and automated engagement journeys across multiple channels. This role is ideal for someone early in their CRM career who wants hands-on exposure to sophisticated real-time customer engagement within a fast-growing gaming business. You’ll gain experience across behavioural targeting, automation, experimentation, reporting and optimisation while contributing directly to customer retention and engagement growth. **You will:** * Build, QA and launch real-time CRM campaigns across email, push, in-app and SMS channels. * Support behavioural automations and customer engagement journeys. * Build audience segments, triggers and targeting logic within Braze. * Manage campaign scheduling, links, tracking parameters and bonus setup. * Support A/B testing and experimentation initiatives. * Assist with reporting, analysis and optimisation recommendations. * Work closely with the Real-Time
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