Pavago
Staffing and Recruiting
RealEstateOperationsCoordinator
Neural analysis suggests this role is
optimal for Mid candidates.
“Real Estate Operations Coordinator at Pavago. Skills: Tenant communication, Leasing coordination, Maintenance coordination, Property management systems, Owner reporting, Compliance. Respond to tenant inquiries related to rent payments, lease terms, maintenance requests, and property policies. Track all communication within property management platforms”
What You'll Achieve.
Tenant issues are resolved quickly and professionally; Lease documentation remains accurate and compliant; Maintenance requests are handled efficiently; Property systems stay updated and organized; Owners receive timely and accurate reporting; Rent collection percentage; Vacancy fill time; Maintenance resolution turnaround time; Accuracy of lease and tenant documentation; Owner satisfaction with communication and reporting; System and operational accuracy
Industry & Context.
Problem-solver who balances tenant experience with operational efficiency
What They're Looking For.
Must Have
2+ years of experience in property management, 2+ years of experience in leasing coordination, 2+ years of experience in real estate operations, 2+ years of experience in property administration, Hands-on experience with Yardi, Hands-on experience with AppFolio, Hands-on experience with Buildium, Hands-on experience with similar property management systems, Microsoft Office skills, Google Workspace skills, Familiarity with lease documentation, Familiarity with rent collection workflows, Familiarity with tenant communication processes, written and verbal English communication
Nice to Have
Experience managing portfolios of 100+ units, Multi-state property management experience, Familiarity with security deposits, Familiarity with trust accounting, Familiarity with owner statements, Familiarity with property accounting workflows, Experience in residential property management, Experience in commercial real estate, Experience in mixed-use portfolios
What You'll Do.
Respond to tenant inquiries related to rent payments
and property policies
Track all communication within property management platforms
Send reminders for rent due dates
and compliance notices
and process lease agreements
and tenant onboarding documentation
Manage documentation using DocuSign and Dotloop
Maintain organized and compliant tenant files
Support property marketing across various platforms
Maintain accurate records across property management software
Track rent collections
Generate and reconcile rent rolls
and occupancy trackers
Create and assign vendor work orders
Track maintenance tickets from start to completion
Coordinate with tenants and vendors to ensure timely issue resolution
Verify vendor invoices against completed work orders
Prepare owner statements
Provide regular updates regarding rent collection status
open maintenance issues
Ensure reporting is accurate and delivered on time
Ensure all tenant documentation complies with local landlord-tenant regulations
Fair Housing requirements
and internal compliance standards
audit-ready property documentation
How You'll Work.
Team & Collaboration
Act as the operational bridge between tenants, vendors, property owners, and internal property management teams; Coordinate with tenants and vendors to ensure timely issue resolution
Communication Scope
communication skills with tenants, vendors, and property owners; written and verbal English communication
Full Job Description
### **Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) – Remote | U.S. Hours** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Client Business Hours (flexibility required for leasing cycles, rent collection periods, and maintenance coordination) ### **About the Role** At Pavago, one of our clients is hiring a **Real Estate Operations Coordinator** to support the day-to-day operations of residential and commercial property portfolios. This is a high-ownership operational role focused on: * Tenant communication * Leasing coordination * Maintenance management * Property system updates * Owner reporting and compliance You will act as the operational bridge between: * Tenants * Vendors * Property owners * Internal property management teams The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment. If you have experience with: * Property management systems * Leasing workflows * Tenant communication * Maintenance coordination This role is a strong fit. ### **What You’ll Own** ### **Tenant Communication & Support** * Respond to tenant inquiries related to: * Rent payments * Lease terms * Maintenance requests * Property policies * Track all communication within: * Yardi * AppFolio * Buildium * Similar property management platforms * Send reminders for: * Rent due dates * Lease renewals * Compliance notices ### **Leasing & Documentation** * Draft, review, and process: * Lease agreements * Lease renewals * Tenant onboarding documentation * Manage documentation using: * DocuSign * Dotloop * Maintain organized and compliant tenant files including: * Applications * Identification records * Inspection reports * Signed agreements * Support property marketing across: * Zillow * Apartments.com * MLS listing platforms ### **Property Management Systems** * Maintain accurate records across property management software * Track: * Rent collecti
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