Pavago
Staffing and Recruiting
RealEstateOperationsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Real Estate Operations Coordinator at Pavago. Skills: Tenant communication, Leasing processes, Maintenance workflows, Property records, Property management systems. Respond to tenant inquiries related to rent payments, lease terms, maintenance requests, and property policies. Track and log all communication within property management systems”
What You'll Achieve.
Tenant inquiries are handled quickly and professionally; Leasing documentation is accurate and compliant; Maintenance issues are tracked and resolved efficiently; Property records remain clean and organized; Owners receive timely, accurate operational reporting; Rent collection percentage; Vacancy fill time; Maintenance resolution turnaround; Accuracy of tenant and lease documentation; Owner satisfaction with reporting and communication; System and operational accuracy
Industry & Context.
U. S. Client Business Hours (flexibility required for leasing cycles, rent collections, and maintenance coordination)
What They're Looking For.
Must Have
2+ years of experience in property management, 2+ years of experience in leasing coordination, 2+ years of experience in real estate operations, 2+ years of experience in property administration, Hands-on experience with Yardi, Hands-on experience with AppFolio, Hands-on experience with Buildium, Hands-on experience with similar property management platforms, Microsoft Office / Google Workspace skills, Familiarity with lease documentation, Familiarity with tenant communication workflows, Familiarity with rent collection tracking, Written and verbal English communication, Ability to stay organized in high-volume operational environments
Nice to Have
Experience managing portfolios of 100+ units, Multi-state property management exposure, Familiarity with owner statements, Familiarity with trust accounting, Familiarity with security deposit workflows, Experience in residential property management, Experience in commercial real estate, Experience in mixed-use portfolios
What You'll Do.
Respond to tenant inquiries related to rent payments
and property policies
Track and log all communication within property management systems
Send reminders for rent due dates
and compliance notices
Process lease agreements
and tenant onboarding documentation
Maintain organized and compliant tenant files
Support property marketing
Maintain accurate records across property management platforms
Track rent collections
Generate operational reports
Create and assign vendor work orders
Track maintenance tickets from creation through completion
Follow up with tenants and vendors to ensure timely resolution
Verify vendor invoices against completed work orders
Prepare owner statements
and vacancy and occupancy reports
Provide updates on rent collection status
vacancies and leasing activity
Ensure reporting is accurate and delivered on time
Ensure all documentation complies with landlord-tenant regulations
Fair Housing standards
and internal operational procedures
Maintain audit-ready records and organized documentation systems
How You'll Work.
Team & Collaboration
Act as the operational hub between tenants, property owners, vendors, and internal property management teams; Coordinate with vendors and track maintenance tickets; Coordinate property workflows and tenant communication
Communication Scope
Written and verbal English communication; Communicator with tenants, vendors, and property owners
Full Job Description
### **Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) – Remote | U.S. Hours** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Client Business Hours (flexibility required for leasing cycles, rent collections, and maintenance coordination) ### **About the Role** At Pavago, one of our clients is hiring a **Real Estate Operations Coordinator** to support the day-to-day operations of residential and commercial property portfolios. This is a fast-moving, operations-focused role where you’ll help keep: * Tenant communication organized * Leasing processes compliant * Maintenance workflows running smoothly * Property records accurate and up to date You will act as the operational hub between: * Tenants * Property owners * Vendors * Internal property management teams If you are: * Highly organized * Detail-oriented * Strong with tenant communication and coordination * Experienced with property management systems This role is a strong fit. ### **What You’ll Own** ### **Tenant Communication & Support** * Respond to tenant inquiries related to: * Rent payments * Lease terms * Maintenance requests * Property policies * Track and log all communication within: * Yardi * AppFolio * Buildium * Similar property management systems * Send reminders for: * Rent due dates * Lease renewals * Compliance notices ### **Leasing & Documentation** * Process: * Lease agreements * Renewals * Tenant onboarding documentation * Maintain organized and compliant tenant files including: * Applications * Identification * Inspection reports * Signed agreements * Support property marketing through: * Zillow * Apartments.com * MLS listings ### **Property Management Systems** * Maintain accurate records across property management platforms * Track: * Rent collections * Delinquencies * Occupancy updates * Late fees * Generate operational reports including: * Rent rolls * Occupancy reports * Delinquency tracking ### **Maintenance Coordination** * Create and
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