RCMPDisclosure/RecordsClerk

Merritt is a small, caring, resilient city located in the stunning Nicola Valley of BC. We are surrounded by a spectacular sprawling rugged landscape at the hub of the Coquihalla highway mountain pass. Living in Merritt, you'll find short commutes, big amenities and an abundance of outdoor and indoor recreation and leisure amenities for all ages and preferences. Working at the City of Merritt, you'll join a team of caring coworkers and innovative roll-up-your-sleeves who are passionate about public service and determined to make a difference. Whether we're delivering essential services, running community recreation programs, or more, our team takes pride in helping Merritt to be an attractive, sustainable, healthy and safe small city. We work together to build a respectful and inclusive workplace that reflects our values and the community we serve Guided by the policies, procedures and protocols of the City of Merritt and the RCMP, this position contributes to the success of Merritt’s RCMP Detachment by providing outstanding client service and administrative and, in a limited capacity, operational support for front-line police officers in collaboration with the team. As a key point of contact between the Detachment and the public and/or other internal and external stakeholders, you will provide professional, respectful and client-centered services by triaging, responding to and processing inquiries and complaints received in-person, by email and over the phone, competently dealing with those who are facing difficult life circumstances. As well as provide assistance, operating the police radio, to RCMP members in the field under extenuating circumstances, dispatching files as required. This position involves high volume workloads and professional level duties where independence, collaboration, effective communication and judgement skills are essential. As the RCMP Disclosure/Records Clerk (Client and Administrative Services), you routinely handle sensitive, private a