Rockstar
digital health
RCMOperationsLead
Neural analysis suggests this role is
optimal for Mid candidates.
“RCM Operations Lead at Rockstar. Skills: Revenue cycle management, Claims management, Vendor oversight. Own end-to-end billing operations. Lead and manage a team of 4+ offshore support staff”
Industry & Context.
What They're Looking For.
Must Have
5+ years of hands-on RCM experience, familiarity across the claims lifecycle: denials, rejections, adjustments, resubmissions, Comfortable in Availity and standard provider portals, Ownership-oriented, Clear communicator, Comfortable in a fast-moving environment, You raise the bar
Nice to Have
Startup or high-growth experience preferred
What You'll Do.
Own end-to-end billing operations
Lead and manage a team of 4+ offshore support staff
Manage a high volume of billing questions and escalations
Support ad-hoc RCM projects
How You'll Work.
Team & Collaboration
Answering internal billing questions; Managing the offshore RCM team; Managing vendor oversight; Managing internal teams
Communication Scope
Clear communicator; Responsive to teams
Full Job Description
Rockstar is recruiting for a mission-driven digital health company that is building specialized mental health services for autistic and neurodivergent adults. Their team is a high-ownership, mission-driven group that combines thoughtfulness with high performance, coming from backgrounds at Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Stanford, Yale, Penn, Dartmouth, Northwestern, Vanderbilt, and more. On a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. The client is here to change that. They deliver specialized mental health services for autistic adults, covered by insurance. They've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Their outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. The company is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. They are a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. ### About The Role Revenue cycle management is foundational to everything the organization does. The ability to collect accurately and efficiently on the care delivered is what funds the clinical mission — and as the company scales, the complexity of that function grows with it. The RCM Operations Lead owns the revenue cycle day-to-day. This role sits at the center of the billing function — responsible for claim management, vendor oversight, managing the
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