Cartwheel
Finance / FinServ
RCMOperationsAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“RCM Operations Analyst at Cartwheel. Skills: denial and rejection management, insurance billing workflows, revenue cycle management, claim data analysis, process improvement. serve as the operational intelligence layer of Cartwheel's revenue cycle. connecting claim data to workflow problems”
What You'll Achieve.
measurable improvements in reimbursement outcomes
Industry & Context.
analytical skills; root cause instinct; trace denial and rejection patterns to workflow or documentation failures
What They're Looking For.
Must Have
analytical skills, hands-on denial and rejection management experience, deep knowledge of insurance billing workflows, Proficiency with pivot tables and Excel or Google Sheets for claim data manipulation and analysis, In-depth knowledge of multiple insurance payer environments — Medicaid MCO experience strongly commercial payer depth (especially BCBS) also required, Demonstrated root cause instinct — able to trace denial and rejection patterns to workflow or documentation failures, not just surface-level category identification, Process improvement mindset
Nice to Have
Experience with SQL for querying claim or eligibility data directly, Background in behavioral health, telehealth, or school-based care billing, Experience building SOPs or operational process documentation in a scaling or startup environment, Familiarity with Apero or comparable RCM and practice management platforms
What You'll Do.
serve as the operational intelligence layer of Cartwheel's revenue cycle
connecting claim data to workflow problems
surfacing gaps and trends
building the dashboards
and process frameworks that drive measurable improvements in reimbursement outcomes
translate data findings into actionable operational fixes
build the systems infrastructure to sustain them
How You'll Work.
Team & Collaboration
partner closely with the RCM Director and cross-functional teams
Communication Scope
cross-functional communication skills
Full Job Description
Join Cartwheel to help tackle the student mental health crisis. Cartwheel is an early-stage company building a new kind of mental health program for kids that puts schools at the center. We see our role as supporting school staff who see kids every single day. Instead of going around them, we collaborate with them. This means: Earlier intervention Higher student and family engagement in care Better coordination among the trusted adults in a student’s life Kids shouldn't just aspire to get out of bed and drag themselves to class. They should be able to experience joy. They deserve to envision and build a life they’re excited to live. If you join Cartwheel, you’ll help make this vision a reality for millions of students across the country. We’re backed by top investors including Menlo Ventures, Reach Capital, General Catalyst, BoxGroup, and Able Partners, and we're looking for mission-driven teammates to join our team. ABOUT THE ROLE We are seeking an experienced RCM Operations Analyst with strong analytical skills, hands-on denial and rejection management experience, and deep knowledge of insurance billing workflows. This role will serve as the operational intelligence layer of Cartwheel's revenue cycle — connecting claim data to workflow problems, surfacing gaps and trends, and building the dashboards, SOPs, and process frameworks that drive measurable improvements in reimbursement outcomes. You will partner closely with the RCM Director and cross-functional teams to translate data findings into actionable operational fixes and build the systems infrastructure to sustain them. Role type: Full Time Salary: $62,000 - 83,000 Location: Remote WHAT YOU’LL DO Denial comparable BI tools acceptable) Proficiency with pivot tables and Excel or Google Sheets for claim data manipulation and analysis In-depth knowledge of multiple insurance payer environments — Medicaid MCO experience strongly preferred; commercial payer depth (especially BCBS) also required Demonstrated root ca
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