Nourish
RCMAssociate
“RCM Associate at Nourish. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. support all billing and revenue cycle operations at Nourish. resolving patient billing tickets”
What You'll Achieve.
improves outcomes, lowers costs, and helps people live healthier, longer lives; ensuring billing is never a barrier to care; enabling a smooth payment experience; maintain consistent, reliable execution
Industry & Context.
problem-solving; problem-solving mindset; adapting to obstacles; finding effective solutions; Overcoming roadblocks and finding creative solutions energizes you
legally authorized to work in the U. S.
What They're Looking For.
Must Have
2+ years of experience in a revenue cycle, medical billing, or healthcare operations role, familiar with insurance billing workflows - including claim submission, denial management, ERA reconciliation, and payer communications, patient-first communicator - professional, empathetic, and able to de-escalate billing concerns while keeping things moving, highly organized and detail-oriented, with follow-through; you take things all the way through the finish line, energized by technology and automation - you don't just adapt to new tools, you seek them out, excited by the idea of using AI to make billing smarter and are comfortable shaping how those tools get built and used
What You'll Do.
support all billing and revenue cycle operations at Nourish
resolving patient billing tickets
managing claim workflows
building and optimizing RCM processes
Manage a high volume of patient-facing and internal billing questions
investigating patient responsibility questions
processing insurance coverage verifications
Work claims end-to-end via our clearinghouse
Support efforts to streamline existing RCM processes
Support ad-hoc RCM projects
Develop and maintain SOPs for RCM workflows
Partner with our Product and Engineering teams to test
and optimize AI-powered billing tools and automation
How You'll Work.
Team & Collaboration
work cross-functionally with our Clinical Ops, Payer Ops, Customer Experience, and Product teams; partner with cross-functional stakeholders to ensure a smooth billing experience for our patients and providers; Collaborate with cross-functional partners to communicate billing updates, escalate complex cases, and gather information needed to resolve patient or payer issues; Partner with our Product and Engineering teams to test, evaluate, and optimize AI-powered billing tools and automation
Communication Scope
patient-first communicator; professional; empathetic; able to de-escalate billing concerns; communicate billing updates
Process & Methodology
managing multiple tasks, prioritizing effectively, take ownership of tasks, support ad-hoc RCM projects
Applying for this RCM Associate role?
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