RatesAdministrator

The Rates Administrator will be responsible for the effective administration of all JCDecaux UK’s Non-Domestic Business Rates liabilities across our portfolio of Advertising, Non-Advertising, Office and unoccupied properties nationwide. The role ensures that business rates are accurately assessed, correctly paid, efficiently appealed where appropriate, and fully compliant. Working closely with local authorities, the Valuation Office Agency (VOA), external rating consultants and internal stakeholders, this is a key position that safeguards the company’s cost base and supports the Estate team’s and the Finance function’s strategies. **What you 'll be doing...** Administer all aspects of JCDecaux’s Non-Domestic Business Rates liabilities for sites and properties across the UK, covering Advertising, Non-Advertising and unoccupied properties. Act as a primary point of contact with councils and rating authorities for all business rates matters. Liaise with councils on rates payments, refunds, rateable value clarifications and miscellaneous queries via email and telephone. Raise appeals on the VOA online portal for Check, Challenge and Appeal stages, including uploading and processing appeals once liability ceases and liaising with all related parties on removal-related queries. Use the VOA online portal to propose rateable value reductions where appropriate, providing robust supporting evidence to justify reductions. Prepare and complete “Request for Information” forms from the VOA, in discussion with the Rates Team Leader, ensuring accurate and timely submission. Update and maintain all business rates information on the bespoke rates application, ensuring data is accurate, complete and up to date. Manage property, site and liability records, ensuring correct start/cessation dates and references align across councils, VOA and internal systems. Maintain clear digital filing and documentation to support audit, reconciliations and historic enquiries. Where appropriate, use d