R&DKnowledge&LearningCapabilitiesSeniorManager

## **Career Category** Operations ## ## **Job Description** **Live** **What you will do** Let’s do this. Let’s change the world. Part of Amgen’s R&D Strategy & Operations organization, the R&D Knowledge & Learning team is responsible for enabling scientific excellence, clinical execution, and regulatory rigor through world-class knowledge, learning, and performance support. We operate role-based learning & development, knowledge management, scientific and therapeutic area training, library and subscription services, and enabling technologies. The Senior Manager, R&D Knowledge & Learning Capabilities Lead serves as the architect and optimizer of the Knowledge & Learning operating system. This role is accountable for designing, governing, and continuously improving the capabilities, operating models, standards, and enabling technologies that allow the global R&D Knowledge & Learning organization to scale with speed, quality, and compliance. This leader works horizontally across Knowledge Management, Learning Business Partners, scientific/product/therapeutic training teams, GxP Training, and global learning operations, strengthening how these capabilities function individually and together. The role also evaluates and responsibly applies automation, AI, and ML-enabled approaches to improve knowledge flow, onboarding & learning effectiveness, and operational efficiency, ensuring innovation is intentional, governed, and value-driven. **Responsibilities** **Knowledge & Learning Capability Architecture** * Design and continuously evolve the end-to-end knowledge, learning, and onboarding operating model, ensuring clarity of roles, decision rights, workflows, and integration across KM, functional learning, scientific training, and delivery enablement * Define onboarding as a strategic capability – focused on role readiness, risk-based learning, and accelerated time-to-productivity – rather than a one-time event * Identify systemic gaps, redundancies, and bottlenecks across t