LGC Group
life science
QuotingSpecialist
Neural analysis suggests this role is
optimal for mid candidates.
“Quoting Specialist at LGC Group. Skills: Customer service, Sales support, Communication. Deliver Exceptional Service. Support Sales & Operations”
What You'll Achieve.
Meet our response time commitments; Help drive conversion rates; Seamless experience; Continually elevate our customer experience; Make a lasting impact on customer satisfaction worldwide
Industry & Context.
Problem-solvers
What They're Looking For.
Must Have
Customer-Focused, Tech-Savvy, Team Player with a Growth Mindset, Excellent Communicator, Fluent in Polish and English
Nice to Have
Passionate about Science / Chemistry, Chemistry related educational background or similar / work experience in the industry
What You'll Do.
Deliver Exceptional Service
Support Sales & Operations
Engage Across Channels
Promote and Drive Engagement
Handle Controlled Substances with Care
Collaborate for Success
How You'll Work.
Team & Collaboration
Work closely with Order Entry, Sales, and Operations; Collaborating closely with compliance and our controlled substance teams; Thrive working both independently and in a team
Communication Scope
Excellent Communicator; Fluent in Polish and English; Clear communicators
Full Job Description
LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world. Are you passionate about delivering world-class customer experiences? Ready to be part of a dynamic team that supports clients in over 180 countries? We’re looking for driven, service-oriented professionals to join us in Łomianki, Poland (hybrid role) and make a lasting impact on customer satisfaction worldwide. At our company, customer service isn’t just a department—it’s the heart of our business. You’ll play a key role in managing and resolving inquiries, from initial outreach to final follow-up, working in both Polish and English. This is a role for problem-solvers, clear communicators, and those who thrive in collaborative settings. What You’ll Do to Make an Impact * Deliver Exceptional Service : Ensure all customer inquiries are handled promptly and professionally. Escalate issues when necessary to meet our response time commitments. * Support Sales & Operations: Update account information, produce and follow up on quotes, and help drive conversion rates. * Engage Across Channels : Connect with customers over the phone, through email, and via our Service Cloud. You’ll also be the friendly face behind our Webchat responses! * Promote and Drive Engagemen
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