Gainsight
QuoteAnalyst–SalesforceCPQ
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“Quote Analyst – Salesforce CPQ at Gainsight. Skills: Salesforce CPQ, quoting and contracting process, process management, cross-functional coordination, stakeholder coordination. Prepare, review, and manage accurate, timely quotes within Salesforce CPQ. Partner with Sales, Finance, and Legal to ensure alignment with pricing policies, contract terms, and approval workflows”
What You'll Achieve.
enabling efficient and compliant revenue operations; minimize errors and uphold high standards of accuracy
Industry & Context.
analytical, problem-solving, and data validation skills
occasional travel (5%) for team meetings, training, or company events, working flexible hours across US and EMEA time zones, as needed
What They're Looking For.
Must Have
1–3 years of experience in a Quote Analyst, Sales Operations, or similar role, Working knowledge of Salesforce CPQ or comparable quote-to-cash tools, Familiarity with Salesforce Contract Management or similar contract lifecycle systems, analytical, problem-solving, and data validation skills, Excellent written and verbal communication skills, High attention to detail with the ability to maintain accuracy under tight timelines, Ability to work independently while managing multiple priorities across time zones
Nice to Have
Experience in a SaaS or subscription-based business model, Knowledge of Salesforce reporting and dashboards, Exposure to renewals, amendments, or subscription-based quoting processes, Intermediate Excel or data analysis skills
What You'll Do.
timely quotes within Salesforce CPQ
and Legal to ensure alignment with pricing policies
and approval workflows
Validate deal structures
and billing schedules for accuracy and compliance
Maintain data integrity across Salesforce CPQ and contract records throughout the quote-to-cash lifecycle
Troubleshoot and resolve quoting or contract discrepancies independently
Contribute to process improvements and documentation to enhance efficiency and scalability
Collaborate with cross-functional stakeholders to minimize errors and uphold high standards of accuracy
Support global teams by working flexible hours across US and EMEA time zones
How You'll Work.
Team & Collaboration
Partner with Sales, Finance, and Legal; Collaborate with cross-functional stakeholders
Communication Scope
Excellent written and verbal communication skills
Full Job Description
**_We’re building the AI-driven future of customer success, from retention to growth!_** Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out [_the link_](https://www.gainsight.com/#). ** _About This Role:_** We’re looking for a full-time Quote Analyst - Salesforce CPQ to join our G&A team reporting to the Director, Deal Desk & Contracts. This role is a remote role based in India. In this role, you’ll play a key role in enabling efficient and compliant revenue operations by supporting the end-to-end quoting and contracting process across multiple regions with accuracy and precision. This is a great opportunity for someone who thrives in a fast-paced, cross-functional environment and enjoys working with teams like Sales, Legal, and Finance. The ideal candidate brings strong skills in attention to detail, process management, and stakeholder coordination. **_What You 'll Do:___** * Prepare, review, and manage accurate, timely quotes within Salesforce CPQ * Partner with Sales, Finance, and Legal to ensure alignment with pricing policies, contract terms, and approval workflows * Validate deal structures, contract terms, and billing schedules for accuracy and compliance * Maintain data integrity across Salesforce CPQ and contract records throughout the quote-to-cash lifecycle * Troubleshoot and resolve quoting or contract discrepancies independently * Contribute to process improvements and documentation to enhance efficiency and scalability * Collaborate with cross-functional stakeholders to minimize errors and uphold high standards of accuracy * Support global teams by working fl
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