Rentokil Initial
Pest Control
QUALITYSPECIALISTPESTMANAGEMENTEXPERT
“QUALITY SPECIALIST - PEST MANAGEMENT EXPERT at Rentokil Initial. Skills: Pest management, Quality assurance, Customer relations. Monitor service quality at clients. Conduct quality control inspections at clients”
Industry & Context.
Infestation problem resolution
Frequent travel in southern zone, Good English knowledge
What They're Looking For.
Must Have
Diploma or degree, 3 years experience Pest Control/Food/GDO/Pharma, Customer management experience
Nice to Have
Pest management experience, Experience in tender teams, Experience writing technical-scientific specifications
What You'll Do.
Monitor service quality at clients
Conduct quality control inspections at clients
Consolidate client relationships
Resolve infestation issues
Plan monthly inspection visits
Complete Quality Checklist for non-compliance
Report non-compliance details
Conduct at least two Retrovisits/Audit Days annually
Verify operational execution by field technicians
Verify compliance with standards
Visit Top Accounts for quality inspections
Prepare reports and graphs on work status
Provide suggestions to resolve issues
Train operational team
Train commercial team
Improve service quality
Ensure compliance with regulations
Ensure safe work procedures
Train clients in person
Train clients remotely
Ensure compliance with learner requirements
Supervise adherence to company regulations
Supervise adherence to legislative provisions
Oversee health and safety compliance
Oversee use of collective protection
Oversee use of individual protection
Collaborate with Technical Manager
Disseminate theoretical information
Disseminate practical information
Disseminate safety information
Inform about new services
Ensure Minimum Standard for Entotherm treatments
Implement Entotherm Standard
How You'll Work.
Team & Collaboration
Operational team; Commercial team; Technical Manager
Communication Scope
Client dialogue; Reporting; Training delivery
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