NISC
energy cooperatives and communication organizations
QualitySpecialist(Entry-Level)
Neural analysis suggests this role is
optimal for Entry candidates.
“Quality Specialist (Entry-Level) at NISC. Skills: Manual Quality Assurance Tester, quality assurance testing. Assist and perform in testing basic level tasks to test software changes meet design specification and are functioning within total quality management standards. Research, test and report results of testing scenarios”
What You'll Achieve.
ensure quality and functionality requirements are met
Industry & Context.
Basic research and problem-solving skills
Ability to travel as often as necessary to meet the goals and objectives of the position, Minimum Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
What They're Looking For.
Must Have
testing basic level tasks to test software changes meet design specification and are functioning within total quality management standards, research, test and report results of testing scenarios, write releases notes and new system enhancement documentation, test system documentation as necessary and suggest edits/enhancements, answer basic level questions regarding application screens and processes responsible for testing, communicates with developers and software engineers on product issues, gathers and interprets source materials such as design and test specification, design diagrams and schematics, leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role, commitment to NISC’s Statement of Shared Values
Nice to Have
Basic level knowledge of quality assurance testing and automated testing tools, including mobile testing, Basic ability to troubleshoot, Basic level knowledge level of business-related software applications and services, Basic level knowledge of NISC’s technology stacks, Basic level knowledge of the Utility or Broadband industries, Basic level knowledge of Project Management processes and theory, Basic verbal and written communication skills, Excellent telephoneail etiquette and an ability to deal effectively with Member/Customers, Basic research and problem-solving skills, attention to detail, Basic level ability to organize and prioritize, Basic level ability to set and manage internal and external Member/Customer expectations, Basic level ability to demonstrate initiative and accountability, Basic level knowledge of software and software integrations, Ability to travel as often as necessary to meet the goals and objectives of the position, Bachelor’s Degree in a business-related field or equivalent experience
What You'll Do.
Assist and perform in testing basic level tasks to test software changes meet design specification and are functioning within total quality management standards
test and report results of testing scenarios
Write releases notes and new system enhancement documentation
Participate on design teams regarding enhancements to products
Test system documentation as necessary and suggest edits/enhancements
Answer basic level questions regarding application screens and processes responsible for testing
Communicates with developers and software engineers on product issues
Gathers and interprets source materials such as design and test specification
design diagrams and schematics
Leverage generative AI tools and technologies to enhance productivity
and problem-solving within the scope of the role
How You'll Work.
Team & Collaboration
work with our talented employees within the software engineering, product, quality assurance and software support teams; Communicates with developers and software engineers on product issues; Participate on design teams regarding enhancements to products
Communication Scope
Basic verbal and written communication skills; Excellent telephoneail etiquette and an ability to deal effectively with Member/Customers
Process & Methodology
Basic level knowledge of Project Management processes and theory
Full Job Description
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. Work Schedule: Hybrid from one of our office locations: Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location. Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose. Summary: NISC is looking for a passionate, experienced Manual Quality Assurance Tester. This position will work with our talented employees within the software engineering, product, quality assurance and software support teams to ensure quality and functionality requirements are met. A successful candidate for this team will be dedicated to quality and can be flexible and productive in a fast-paced environment. Essential Duties: Assist and perform in testing basic level tasks to test software changes meet design specification and are functioning within total quality management standards. Research, test and report results of testing scenarios. Write releases notes and new system enhancement documentation. Participate on design teams regarding enhancements to products. Test system documentation as necessary and suggest edits/enhancements. Answer basic level questions regarding application screens and processes responsibl
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