QualityReviewerII

LabCorp is seeking a Quality Reviewer II to join our team at the Bangalore Site in Bangalore, Karnataka. **Work Schedule** 40hrs a week (Monday to Friday) in a rotational shift. **Job Responsibilities** Follow applicable departmental Standard Operating Procedures and Work Instructions. Perform quality check (QC) of tasks for the identified team and provide timely feedback to the concerned associate, with copy to their manager. Assist QC lead in preparing QC trend analysis report. Assist QC lead in updating and maintaining the the escalation tracker. Identify process steps/ gaps that lead to quality errors and suggest steps to improve quality compliance. Support the team in preparing a CAPA for QC observations. Ensure consistency in compliance to our standard procedures to members of the team *Monitor and ensure resolution of all customer complaints, issues, and concerns. Support a culture of continuous improvement and quality. Act as a contributing core team member by participating in process improvement initiatives and liaising with team members *Responsible for pursuing an understanding of services related to the different clusters and client-specific requests. Manage and solve changes, issues, and concerns of varied complexity, work with little to no guidance, but require some guidance for complex work. Participate in team tasks related to executing operational activities Demonstrate ability to mentor, give technical advice, work collaboratively on a team, and assist with training. **Minimum Qualifications** Bachelor’s degree in life science **Preferred Qualifications** 3 years’ experience in a quality review environment, medical technology, or medical science experience, or 3 years’ experience with the clinical trial process or relevant experience in the pharmaceutical industry **Additional Job Standards** Focus on customer (1): Understands and Considers: Consistently and continuously respond and show understanding of the clients' "world" and their immediate nee