Create Wellness, Inc.

Consumer Goods

QualityProgramManager

New York, New York, United States
The Brief

“Quality Program Manager at Create Wellness, Inc.. Skills: Quality Program Management, QMS Management, Testing Oversight, Compliance. Manage all quality systems, documentation, and processes. Own day-to-day coordination of the NSF Certified for Sport program”

Industry & Context.

Consumer Goods
Problems you'll solve

resolve issues; improve the process

What They're Looking For.

Must Have

3–6 years of experience in quality or compliance within dietary supplements, food, beverage, consumer health, or a related CPG category, Ownership Mindset, Execution Excellence, Non-technical Communication, Vendor & Partner Management, Bias for Action, Adaptability

Nice to Have

Gummy manufaturing experience is a major asset, Experience with Eurofins, NSF Cert for Sport testing, and other supplement certifications

What You'll Do.

Manage all quality systems

Own day-to-day coordination of the NSF Certified for Sport program

Coordinate required testing

Maintain certification timelines

Maintain and continuously improve the Quality Management System (QMS)

Establish and manage change control

Own all quality documentation

Support investigation and resolution of out-of-specification results

Track corrective and preventive actions through completion

Serve as a key point of contact for quality-related follow-ups

Partner closely with Operations

Support production readiness

Manage ongoing stability (shelf life) testing protocols

How You'll Work.

Team & Collaboration

coordinating across internal teams, contract manufacturers, labs, and certification bodies; partner closely with our manufacturing network; Coordinate required testing, sample submissions, documentation, and follow-ups with NSF, internal teams, labs, and co-manufacturers; Partner closely with Operations, R&D, and Regulatory; Help maintain strong, organized communication across vendors and internal stakeholders

Communication Scope

Non-technical Communication: Excellent communication skills with the ability to translate technical quality concepts for non-technical stakeholders.

Process & Methodology

NSF Certified for Sport Program Management, QMS and Testing Program Management, OOS, CAPA, and Issue Resolution, Testing & External Partnerships, Stability Testing

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