Grab
Automotive
QualityOperation&AnalyticsAssociate
Neural analysis suggests this role is
optimal for entry candidates.
“Quality Operation & Analytics Associate at Grab. Skills: Quality Control, Data Analysis, Fleet Management. Perform fraud and integrity audit. Analyze discrepancies between Check Points and Direct Repair”
What You'll Achieve.
maintain the competitive cost to serve; vehicle "street ready"; ensure no fraud occurs; product tiers always meet their respective standards
Industry & Context.
problems solving mindset through data; structural thinking
What They're Looking For.
Must Have
Minimum experience working in the automotive industry i. e Fleet Management / Car Rental / taxi pool / automotive manufacturing as Operations, Quality Control / Assurance for 1 ~ 3 years, Minimum bachelor's degree in any major, Good in Bahasa and English (verbal and written), Familiar with Quality Management practice, QMS and implementation, technical skills, familiar to explain complex problem with simple and structured way, Familiar with data analysis and large set data control and monitoring, Microsoft Excel or Google Sheet proficiency (can perform complex function) is a must, Have problems solving mindset through data and also good structural thinking, Familiar and good knowledge with workshop (body repair, general repair), standard quality of vehicle & Fleet operations, Familiar with any project management methodology
Nice to Have
Experience in ride-hailing or automotive fleet management is point, Familiarity with Google Studio or Power BI is a point
What You'll Do.
Perform fraud and integrity audit
Analyze discrepancies between Check Points and Direct Repair
Conduct Gap analysis between Quality In and Final QC
Review Check Points inspection results
Support project roll out
Manage QMS for Fleet Operation
Evaluate new product / model vehicle
How You'll Work.
Team & Collaboration
Regional sync with Pool Lead; coordinating with internal and external team members; collaborate with Internal Auditor & Business Compliance
Communication Scope
explain complex problem with simple and structured way
Process & Methodology
project management methodology
Full Job Description
About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team We are Grab Rentals ID. We provide fleet supply to Grab, serving the non bank-able partner to work as Grab's driver-partner. In the Fleet team, we identify opportunities to maintain the competitive cost to serve through maintenance strategy, strategic partnership and excellence process in vehicle operating process. We are serving 11 cities and in Jabodetabek we have 5 different pool locations. Get to Know the Role As our Quality Operation & Analytics Associate, you will be the bridge between our nationwide pools and our strategic goals. Your mission is to transform the raw inspection data into our tactical plan to make our vehicle "street ready". You will oversee the integrity of our quality inspection, ensuring no fraud occurs and that our product tiers always meet their respective standards. You will report to Fleet Quality Assistant Manager for quality inspection integrity, gap analysis between broken unit and repair result, and also progress of any projects related quality programs. The Critical Tasks You Will Perform * Frequent fraud and integrity audit to flag discrepancies / suspicious inspection result from Check Points activities. * Periodic analysis for discrepancies between Not Good result of Check Points activities vs. Direct Repair entry and propose necessary activity to improve the situation. * Conduct Gap analysis : analyze Quality In (broken units) vs. Final QC (after repair units), identify what cars get stuck in the repair pipeline. * Regional sync with Pool Lead in o
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