ASSPL
Logistics
QualityManager,LastMileACES
“Quality Manager, Last Mile ACES at ASSPL. Skills: Quality management, Last mile logistics, Process improvement. Become subject matter expert. Conduct root cause analysis”
What You'll Achieve.
Performance improvement; Process implementation; Defect reduction; Improvement opportunities
Industry & Context.
Root cause analysis; Problem solving; Defect reduction
Work flexible schedule
What They're Looking For.
Must Have
2+ years employee management, 2+ years Amazon experience, Bachelor's degree or equivalent
Nice to Have
1+ years performance metrics, 1+ years process improvement, 1+ years lean techniques
What You'll Do.
Become subject matter expert
Conduct root cause analysis
Define corrective actions
Ensure corrective actions completed
Dive deep on escalations
Develop understanding of customer needs
Present to senior management
Build relationships with stakeholders
Evaluate business priorities
Define shared opportunities
Establish information sharing mechanisms
Define innovative solutions
Execute innovative solutions
Influence with authority
Influence without authority
Deliver continuous improvement programs
Lead auditing activities
Ensure process implementation
Review daily performance
Identify bottom-performing stations
Conduct station visits
Collaborate on problem solving
Collaborate on defect reduction
Conduct station audits
Checkpoint action plan progress
Collaborate on performance analysis
Prepare weekly quality summary
Ride along with associates
Identify improvement opportunities
Conduct cluster meets
Conduct quality business reviews
Assess training needs
Execute product launches
Connect with business coach
Connect with city managers
Identify channel opportunities
Maintain touchpoints with leaders
Communicate with stakeholders
Understand program updates
Resolve station-level issues
Escalate COM-level issues
Escalate zone-level issues
How You'll Work.
Team & Collaboration
Cross-functional teams; Stakeholder engagement; Operations teams
Communication Scope
Present to senior management
Process & Methodology
Multi-disciplinary projects, Program management
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