QualityManager

Job Description: **Quality Manager** **Covering a patch of 7 nursing homes in West London, West Sussex & Kent** **Permanent** **Full Time – 40 hours per week** **£Competitive salary + Eligibility for 10% Manager Bonus + Company Car Excellent benefits including up to 12% employer pension contributions, Health Insurance & 7x salary life assurance** **Do you want to work in a rewarding environment where you can truly make a difference each and every day?** **Do you want to work in a fast-paced team environment where no day is the same?** **What’s in it for you? The benefits include;** * Job satisfaction! Being able to make a difference to our residents and their families lives each and every day * Pension match contribution up to 6% employee and 12% employer * Life assurance (7 x salary) * Individual private medical insurance * 33 days annual leave (inclusive of statutory bank holidays) * Comprehensive induction, on-going training and development to support your career prospects * Discounted gym membership, free flu vaccine and discounts on Bupa dental care. **About the role** You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region. Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people. You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management. Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team. You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales nee