TUTCO, LLC
manufacturing
QualityManager
“Quality Manager at TUTCO, LLC. Skills: Quality Assurance, Customer Relations, Process Improvement. Manage the DRC Quality Assurance program. Establish working relationships with customers”
What You'll Achieve.
address and resolve returned goods; reduce waste caused by poor quality; improve efficiency and effectiveness
Industry & Context.
analytical skills; problem-solving skills; root cause analysis; countermeasures
visualize solutions using 3D design concepts, visualize solutions using manufacturing methods, research and implement cost effective solutions, Light physical demands, reaching, standing, bending, lifting, prolonged sitting, drive between five local manufacturing facilities, Clean driving record required, Maintain regular and reliable attendance, travel overnight domestically, travel overnight internationally
What They're Looking For.
Must Have
5+ years of combined customer-facing and operational experience in the industrial manufacturing market, knowledge of QC processes (8D, 5-Whys, PPAP/APQP, 5+6S), Bachelor’s degree in a STEM related field
Nice to Have
Experience with heat transfer products and sheet metal fabrication processes
What You'll Do.
Manage the DRC Quality Assurance program
Establish working relationships with customers
Address returned goods
Handle warranty claims
Work with suppliers on non-conforming products
Establish quality-focused environment
Participate in continuous improvement activities
Reduce waste caused by poor quality
Build and maintain working relationships with customers
Establish and maintain standardized processes
Act as customer contact for inquiries
Own communications with customers regarding warrantable issues
Oversee Quality personnel
Accountable for decision-making on warrantable issue dispositions
Track the cost of warranty items
Create metrics and reports
Execute interventions
Develop and implement strategies and processes
Improve efficiency and effectiveness
Lead multi-departmental work for warranty fixes
Lead multi-departmental work for root cause analysis
Provide feedback for continuous improvement
Perform supplier quality audits and onboarding
Establish and enforce quality standards
and improve internal audit program
Establish and maintain ISO 9001 compliant system
Participate in ISO Internal Audit activities
How You'll Work.
Team & Collaboration
Work with suppliers; Work with the production department; Work closely with the Quality Engineer; Work with Field Service Team; Collaborate with purchasing and engineering teams; Work closely with Quality Engineer
Communication Scope
customer service; written communication; verbal communication
Process & Methodology
Lead and direct multi-departmental work
Applying for this Quality Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about TUTCO, LLC?
Real rants from real employees. Read before you apply.