Jll

QualityManager

$105–155k ~AI est. Juncos, Puerto Rico, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Quality Manager at Jll. Skills: Quality Assurance, Compliance, GMP, CAPA. Lead Quality Assurance activities. Lead Compliance activities”

Industry & Context.

Problems you'll solve

Root cause analysis; Quality risk assessments

What They're Looking For.

Must Have

5+ years experience in pharmaceutical Quality Assurance, Bachelor's degree in Science, Bachelor's degree in Engineering, Bachelor's degree in Quality, Bachelor's degree in related technical discipline

Nice to Have

7+ years experience in GMP-regulated pharmaceutical manufacturing operations

What You'll Do.

Lead Quality Assurance activities

Lead Compliance activities

Lead Vendor Quality Management activities

Lead Quality Engineering activities

Provide strategic quality leadership

Provide operational quality leadership

Manage Quality Management Program

Provide Quality oversight for operations

Provide Quality oversight for subcontractors

Provide Quality oversight for vendor-managed services

Manage investigations

Manage root cause analysis

Manage effectiveness checks

Monitor CAPA implementation

Monitor CAPA closure timeliness

Monitor CAPA effectiveness

Monitor CAPA sustainability

Develop quality metrics

Implement quality metrics

Monitor quality metrics

Develop KPI dashboards

Implement KPI dashboards

Monitor KPI dashboards

Develop executive reporting

Implement executive reporting

Monitor executive reporting

Lead audit readiness initiatives

Support internal inspections

Support client inspections

Support regulatory inspections

Perform operational walkthroughs

Perform field observations

Perform quality oversight activities

Ensure compliance with SOPs

Ensure compliance with GDP requirements

Ensure compliance with ALCOA principles

Ensure compliance with FDA cGMP regulations

Develop quality awareness programs

Deploy quality awareness programs

Develop training programs

Deploy training programs

Develop continuous improvement programs

Deploy continuous improvement programs

Support training programs

Oversee training programs

Provide quality guidance to operations

Provide quality guidance to vendors

Provide quality guidance to support personnel

Oversee vendor governance activities

Oversee vendor qualification

Oversee vendor onboarding

Oversee vendor compliance monitoring

Oversee vendor annual reviews

Oversee vendor performance management

Review vendor performance trends

Assess vendor performance trends

Review deviation patterns

Assess deviation patterns

Review operational risks

Assess operational risks

Interface with Amgen Quality teams

Interface with Amgen Operations teams

Interface with Amgen Engineering teams

Interface with Amgen EHS teams

Interface with Amgen vendor leadership teams

Lead quality risk assessments

Recommend mitigation plans for operational risks

Recommend mitigation plans for compliance risks

Drive Quality Culture initiatives

Support quality-related change controls

Support procedural updates

Support implementation of new operational processes

Lead quality review meetings

Lead governance forums

Lead escalation discussions

Ensure quality documentation is maintained

Ensure quality records are maintained

Support implementation of quality systems

Oversee implementation of quality systems

How You'll Work.

Team & Collaboration

Interface across organizational levels; Interface with Amgen Quality; Interface with Amgen Operations; Interface with Amgen Engineering; Interface with Amgen EHS; Interface with vendor leadership

Communication Scope

Executive reporting; Quality guidance

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **Job Summary** Quality Manager responsible for leading Quality Assurance, Compliance, Vendor Quality Management, and Quality Engineering activities supporting GMP-regulated pharmaceutical manufacturing operations. The role provides strategic and operational quality leadership across JLL-supported operations including facilities management, cleaning, disinfection, sanitization, environmental monitoring, sampling, material handling, and pest control programs. # **Key Responsibilities** · Lead and manage the site Quality Management Program supporting GMP-regulated operations. · Provide independent Quality oversight for JLL operations, subcontractors, and vendor-managed services. · Manage and oversee minor and major deviations, investigations, root cause analysis, CAPAs, and effectiveness checks. · Monitor CAPA implementation, closure timeliness, effectiveness, and sustainability. · Develop, implement, and monitor quality metrics, KPI dashboards, trend analysis, and executive reporting. · Lead audit readiness initiatives and support internal, client, and regulatory inspections. · Perform operational walkthroughs, field observations, and quality oversight activities to verify procedural compliance. · Ensure compliance with SOPs, GDP requirements, ALCOA principles, and FDA cGMP regulations. · Develop and deploy quality awareness, training, and continuous improvement programs. · Support and oversee training progra

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