QualityManager

Join our Worldwide Grocery Owned Brands team to shape the quality and safety of products that reach millions of customers across physical stores and online channels. In this role, you'll partner with cross-functional teams to monitor product performance, identify improvement opportunities, and drive initiatives that strengthen customer trust in our brands. Key job responsibilities Monitor product performance after launch and analyze quality trends to identify improvement opportunities, working with cross-functional teams and suppliers to implement corrective actions Develop and maintain quality metrics, reporting mechanisms, and performance dashboards that track program, product, and supplier performance across regions Conduct technical assessments of supplier quality performance and support suppliers in implementing process improvements that enhance product quality Collaborate with stakeholders across Product Development, Category Management, Food Safety, and Operations to ensure quality standards are maintained throughout the product lifecycle Evaluate new tools, systems, and data management approaches to identify opportunities for automation and simplification of quality monitoring processes A day in the life As a Quality Manager, you'll focus on monitoring how our launched products perform in the market and identifying trends that signal opportunities for improvement. You'll analyze customer feedback and product data to spot patterns, then collaborate with Product Development, Supply Chain, Operations, and our suppliers to address quality concerns. Your day might include reviewing test results from our latest product batch, presenting findings to category managers about quality benchmarking across our portfolio, or working with a supplier to implement a process improvement that reduces defects. You'll also spend time building reports and dashboards that help leadership understand our quality performance across regions, and exploring new tools or systems that cou