Super. com
tech
QualityIntern-Travel&AIEnablement
Neural analysis suggests this role is
optimal for Entry candidates.
“Quality Intern - Travel & AI Enablement at Super. com. Skills: AI Enablement, Technical Account Management, Data Analysis, Quality Assurance. Monitor and triage the TAM request channel for partner, supply, finance, and operations teams seeking TAM assistance. Monitor and respond to high-priority travel alerts, applying playbooks and escalating as needed”
What You'll Achieve.
Improve AI tool usage, AI agent development, or AI-driven analysis workflows; Ensure each item reaches resolution; Surface meaningful trends to the travel team; Drive adoption of AI tools and learnings
Industry & Context.
Curiosity for how systems behave in production — what the data means, why alerts fire, and what's causing anomalies; Triage; Root Cause Analysis (RCA)
Based anywhere in Canada, Maintain a minimum 6-hour overlap with the Eastern Time Zone, Available to work a 40-hour work week
What They're Looking For.
Must Have
Currently enrolled in a degree program combining technical coursework (computer science, information systems, data science, or similar) with business or management coursework, Foundational understanding of API concepts (REST, JSON, HTTP request/response), Ability to construct basic SQL queries to retrieve and filter data, Comfort using AI tools (Claude, ChatGPT, Cursor, etc.), Familiarity with Amplitude and Datadog, Experience or interest in working with AI tools to perform analysis, interpret outputs, and build simple automation or workflow improvements, Written communication skills — clear, concise, and structured, Organized, self-directed, and comfortable navigating multiple Slack channels, dashboards, and tools simultaneously, Curiosity for how systems behave in production — what the data means, why alerts fire, and what's causing anomalies
Nice to Have
AI subagents for alert triage or investigation, Reusable AI skills or workflows in the quality-ai GitLab repository, Prompt quality for scheduled AI analysis tasks, Documenting AI usage patterns for broader team adoption
What You'll Do.
Monitor and triage the TAM request channel for partner
and operations teams seeking TAM assistance
Monitor and respond to high-priority travel alerts
applying playbooks and escalating as needed
categorize incoming support items
and ensure each item reaches resolution — coordinating with partners
and operations as appropriate
Assist with documentation
and RCA (Root Cause Analysis) summaries for Travel vertical incidents
Help maintain and interpret Product Health dashboards in Amplitude and surface meaningful trends to the travel team
Lead one or more projects that improve AI usage and outcomes across the Quality organization (TAMs and PSEs)
Collaborate with PSEs and TAMs across Travel
and Operations verticals to share learnings and drive adoption
Master and utilize various AI tools and agents in support of the above activities
How You'll Work.
Team & Collaboration
Coordinate with partners, engineering, and operations; Collaborate with PSEs and TAMs across Travel, Fintech, Earnings, and Operations verticals to share learnings and drive adoption; Included in team meetings, Slack chats, and social events
Communication Scope
Written communication skills — clear, concise, and structured
Full Job Description
At Super.com http://Super.com, we’re on a mission to help people save more, earn more, and get more out of life. That goes for both our customers and our team. For our employees, Super.com http://Super.com is more than just a workplace - it’s an opportunity to grow, make an impact, and unlock your full potential. We invest in learning, celebrate bold ideas, and create pathways for career growth. We move fast, think big, and always put people first. Your career should be as rewarding as the work you do, and at Super.com http://Super.com, we’re here to make every day Super. Term: This internship is for the Fall Term: September 8th - December 18th 2026 WHAT’S IT LIKE TO INTERN AT SUPER.COM http://Super.com? Interning at Super.com http://Super.com is an exciting chance to dive into the world of tech and startups, work on real projects, and learn a ton along the way. From day one, interns are fully part of the team - contributing to work that actually ships and gets used. It’s a fast-moving yet super supportive environment where you’re encouraged to ask questions, try new things, and grow through hands-on experience. Many interns say it’s the most they’ve learned in such a short time! Even though we’re remote, the culture is fun, collaborative, and well-connected- you’ll be included in team meetings, Slack chats, and social events, so you’ll never feel like you’re doing this alone. ABOUT SUPER.COM http://Super.com At Super.com http://Super.com, we're on a mission to help people save more, earn more, and get more out of life. That goes for both our customers and our team. For our employees, Super.com http://Super.com is more than just a workplace — it's an opportunity to grow, make an impact, and unlock your full potential. We invest in learning, celebrate bold ideas, and create pathways for career growth. We move fast, think big, and always put people first. Your career should be as rewarding as the work you do, and at Super.com http://Super.com, we're here to make every
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