Resonate
railway operations
Quality&FacilitiesCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Quality & Facilities Coordinator at Resonate. Skills: quality, compliance, operational excellence, Integrated Management System (IMS), facilities management, contractor management, stakeholder management, audit management, documentation integrity, version control, audit readiness, corrective actions, supplier performance monitoring, facilities compliance, statutory inspections, landlord obligations, contractor records, performance data collation, reporting, OPEX costs, CAPEX costs, regulatory pu”
Industry & Context.
trusted coordinator and problem-solver
What They're Looking For.
Must Have
Experience supporting quality, compliance, facilities or regulated environments, document control and system administration skills, Experience coordinating audits, reviews or corrective actions, Confidence working with data, KPIs and records, A communicator who can build positive relationships with internal teams, contractors and external partners, Proactive, reliable and motivated by doing things the right way
Nice to Have
Exposure to ISO-based management systems, Experience in rail or other safety-critical sectors, Facilities compliance coordination experience
What You'll Do.
Help develop and maintain a robust
user-friendly online Integrated Management System (IMS)
Act as the day-to-day custodian of the Integrated Management System
ensuring documentation integrity
version control and audit readiness
Administer the internal and external audit programme
ensuring timely completion and close-out of corrective actions
Monitor the quality and safety performance of contractors and suppliers
supporting continuous improvement
Coordinate facilities compliance activities
ensuring statutory inspections
landlord obligations and contractor records are complete
current and auditable
Collate and report key performance data
including OPEX and CAPEX costs for QSE and Facilities
Maintain access to relevant regulatory and best-practice publications
Provide essential administrative
budgetary and procurement support to the Quality & Facilities Manager
Handle sensitive information with professionalism
confidentiality and appropriate security controls
How You'll Work.
Team & Collaboration
build positive relationships with internal teams, contractors and external partners
Communication Scope
A communicator who can build positive relationships with internal teams, contractors and external partners
Full Job Description
**Be the backbone of quality, compliance and operational excellence** At Resonate, we're on a mission to embed intelligent, connected technology into the operational fabric of railway operations - driving performance, efficiency, and innovation across the network. Our vision is bold yet clear: to be the trusted partner, leading the modernisation of railway operations through purposeful innovation. We're not just building technology; we're building the future of how railways run. We measure our success by the "Resonate Test" - the moment when every Route and Operations Team says, "We couldn't run the railway without Resonate" and "Have you asked Resonate?" becomes the go-to question for technology solutions. That's the impact we're striving for, and we're looking for talented individuals who share our passion for making it happen. We’re looking for a **Quality & Facilities Coordinator** who thrives on organisation, collaboration and continuous improvement. This is a pivotal role that supports the smooth running of our business, ensuring our Integrated Management System (IMS), facilities, contractors and compliance activities all operate to the highest standards. If you enjoy being the person who brings structure, clarity and assurance to complex environments, this role offers the chance to make a real, visible impact. **Why this role matters** Quality, safety and compliance are fundamental in the rail industry. In this role, you will act as a trusted coordinator and problem-solver, supporting audits, managing key data, working closely with contractors and landlords and helping maintain the systems that underpin how we operate every day. Your work will directly support our Quality, Safety & Environment (QSE) objectives and ensure our teams have safe, compliant and well-managed workplaces. **What you’ll be doing** * Help develop and maintain a **robust, user-friendly online Integrated Management System (IMS)** * Act as the day-to-day custodian of the Integrated Managem
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