Smiths Interconnect
Manufacturing
QualityEngineering
Neural analysis suggests this role is
optimal for mid candidates.
“Quality Engineering at Smiths Interconnect. Skills: Quality Engineering, Customer complaints, Corrective actions. Handle customer complaints. Perform investigations with engineering”
Industry & Context.
Root cause analysis
Ability to speak English and French, Ability to lift up to 50 pounds, Security assessment required, Verification of citizenship, Criminal record check, Sit and/or stand for extend periods, Maneuver to all areas, Lift up to 50 pounds, Carry up to 25 pounds, Bend, reach, kneel, twist, and grip, Manual dexterity and coordination
What They're Looking For.
Must Have
Bachelor's degree in Quality Engineering, 3-5 years Quality Engineering experience, Technical knowledge, Contract review performance, Audits performance based on quality standards
Nice to Have
Knowledge of Electrostatic Discharge Domain, Experience with physical installation of ESD tools, Experience in training performance, Knowledge of utilization of measurement tools
What You'll Do.
Handle customer complaints
Perform investigations with engineering
Follow up with departments
Ensure corrective actions are taken
Resolve customer issues
Provide status updates to quality manager
Work proactively as part of a team
Help with continuous improvements
Perform first article inspections
How You'll Work.
Team & Collaboration
Works proactively as part of a team; Good rapport with team members; Rapport with other departments
Communication Scope
Status updates
Full Job Description
Smiths Interconnect a Molex company, is a global leader in the design and manufacture of high-performance interconnect solutions. Our products are used in mission-critical applications across industries such as aerospace, defense, telecommunications, and industrial markets. At Smiths Interconnect, we are committed to innovation, quality, and providing cutting-edge solutions that connect the world’s most demanding systems. The Quality Engineering role designs, implements, and maintains quality assurance methodologies, controls, and inspection protocols to ensure materials and manufacturing processes consistently meet defined specifications, regulatory requirements, and product quality standards from in‑process stages through final production. Job Responsibilities: * Responsible for handling customer complaints. * Performs investigations with the engineering department. * Follows up with different departments to ensure that corrective actions are taken to resolve customers issues in a timely manner. * Provides status updates to quality manager on work progress. * Works proactively as part of a team to help with continuous improvements in a fast-paced work environment. * Positive attitude and have a good rapport with team members and with other departments. * Performance of first article inspections (FAI). ## Qualifications * Must possess a bachelor's degree in Quality Engineering or related field. * 3-5 years of experience in in Quality Engineering for an electronics company. * Must possess technical knowledge in and be interested to learn new technologies. * Familiar with Six Sigma methodologies. * Experience with investigation performance in 8D methodologies (Ishikawa, 5Whys). * Basic knowledge of statistical analysis performance. * Basic knowledge of regulations in the aerospace domain. (AS9100, ISO 9001). * Knowledge of Electrostatic Discharge Domain preferred. * Experience with physical installation of ESD tools preferred. * Ability to speak English and French. *
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