Smiths Interconnect
Manufacturing
QualityEngineering
Neural analysis suggests this role is
optimal for mid candidates.
“Quality Engineering at Smiths Interconnect. Skills: Quality Engineering, Customer complaints, Corrective actions. Handle customer complaints. Perform investigations with engineering”
Industry & Context.
Root cause analysis; Troubleshooting
Security assessment, Proof of citizenship, Permanent resident status, Criminal record check, Sit/stand extended periods, Maneuver to all areas, Carry up to 25 pounds, Bend, reach, kneel, Twist, grip items, Manual dexterity, Coordinate office equipment, Manage several objectives, Respond to visual cues, Respond to aural cues, Safe work practices, Follow safety requirements, Follow environmental requirements, Participate EHS training, Work in loud environment, Wear PPE factory floor
What They're Looking For.
Must Have
Bachelor's degree in Quality Engineering, 3-5 years experience Quality Engineering, Technical knowledge in new technologies, Familiar with Six Sigma methodologies, Experience with investigation performance in 8D, Basic knowledge statistical analysis, Basic knowledge regulations aerospace, Knowledge of contract review, Experience with audits performance, Ability to speak English and French, Ability to lift up to 50 pounds
Nice to Have
Knowledge of Electrostatic Discharge Domain, Experience with physical installation ESD tools, Experience in training performance, Knowledge of utilization measurement tools, Calipers, Micrometers, Microscopes knowledge
What You'll Do.
Handle customer complaints
Perform investigations with engineering
Follow up with departments
Ensure corrective actions taken
Resolve customer issues timely
Provide status updates to manager
Perform first article inspections
How You'll Work.
Team & Collaboration
Works proactively as team; Rapport with team members; Rapport with other departments
Communication Scope
Status updates
Full Job Description
Smiths Interconnect a Molex company, is a global leader in the design and manufacture of high-performance interconnect solutions. Our products are used in mission-critical applications across industries such as aerospace, defense, telecommunications, and industrial markets. At Smiths Interconnect, we are committed to innovation, quality, and providing cutting-edge solutions that connect the world’s most demanding systems. The Quality Engineering role designs, implements, and maintains quality assurance methodologies, controls, and inspection protocols to ensure materials and manufacturing processes consistently meet defined specifications, regulatory requirements, and product quality standards from in‑process stages through final production. Job Responsibilities: * Responsible for handling customer complaints. * Performs investigations with the engineering department. * Follows up with different departments to ensure that corrective actions are taken to resolve customers issues in a timely manner. * Provides status updates to quality manager on work progress. * Works proactively as part of a team to help with continuous improvements in a fast-paced work environment. * Positive attitude and have a good rapport with team members and with other departments. * Performance of first article inspections (FAI). ## Qualifications * Must possess a bachelor's degree in Quality Engineering or related field. * 3-5 years of experience in in Quality Engineering for an electronics company. * Must possess technical knowledge in and be interested to learn new technologies. * Familiar with Six Sigma methodologies. * Experience with investigation performance in 8D methodologies (Ishikawa, 5Whys). * Basic knowledge of statistical analysis performance. * Basic knowledge of regulations in the aerospace domain. (AS9100, ISO 9001). * Knowledge of Electrostatic Discharge Domain preferred. * Experience with physical installation of ESD tools preferred. * Ability to speak English and French. *
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