Tokai Rika Group
Automotive
QualityEngineerWarranty
“Quality Engineer - Warranty at Tokai Rika Group. Skills: Quality Engineering, Warranty Analysis, Root Cause Analysis. Analyze field concerns. Initiate problem resolution actions”
Industry & Context.
Problem solving; Root cause analysis; Critical thinking; Decision making
What They're Looking For.
Must Have
Bachelor’s degree in Quality Assurance, Math or Engineering related field, 1-3 years of experience in quality engineering, Experience in creating macros in MS Excel
What You'll Do.
Analyze field concerns
Initiate problem resolution actions
Report problem resolution actions
Establish warranty system
Maintain warranty system
Analyze field returns
Establish appropriate databases
Perform internal reporting
Perform external reporting
Analyze warranty data
Tear-down product returns
Interface with customer engineering
Interface with assembly plants
Direct dealer interface
Provide summary reporting
Track corrective actions
Engage functional groups
Ensure company participation
Participate in returned parts reviews
How You'll Work.
Team & Collaboration
Interfacing with customers; Interfacing with engineering; Interfacing with assembly plants; Dealer interface
Communication Scope
Oral communication; Written communication
Applying for this Quality Engineer - Warranty role?
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