QualityEngineer-SiteCallManagement

## **Job Description** **Title: Quality Engineer – Site Call Management** _Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance._ **Position Summary:** This position is responsible for investigating product quality concerns from datacenter sites (primarily prior to site hand-over to customer). This includes investigating issues, creating quality notifications, issuing QM Orders to support rework, issuing corrective action requests and compiling monthly reports. **Key Accountabilities:** * Investigate site call quality issues received from datacenter sites to determine whether complaints are valid. * Create Quality Notifications in SAP to document the issues and generate QM Orders where rework is required. * Conduct investigations to determine which departments are responsible for causing discrepancies at site and issue corrective action requests. * Compile Quality Alerts and issue within the company as needed. * Compile monthly reports to summarize site call quality issues at data center sites. * Use data analysis to identify improvement projects. * Participate as a team member in problem solving exercises. * Provide accurate and timely feedback and data to Key Account Quality and management regarding the status of priority topics and quality concerns. * Keep management abreast of progress, developments, and pending problems. **Basic Requirements:** * Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time * Bachelor’s degree in Mechanical or Electrical Engineering plus 3 years quality experience with large industrial equipment or 7 years quality engineering experience with large industrial equipment. **Preferred Qualifications:** * Good knowledge of the practical application of engineering