AtkinsRéalis
hospitality
QualityDirector
Neural analysis suggests this role is
optimal for Senior candidates.
“Quality Director at AtkinsRéalis. Skills: Quality Management System (QMS) development and implementation, Construction Quality Management, Brand Standards & Guest Experience, Vendor & Contractor Management, Testing, Commissioning & Handover, Audit & Continuous Improvement, Team Leadership. Lead and implement a robust quality management framework across all project phases. Develop and implement a project-wide Quality Management System (QMS)”
What You'll Achieve.
ensuring delivery meets the highest international standards.; safeguards excellence and consistency; Define quality objectives, KPIs, and benchmarks for all project phases.; Ensure compliance with international hospitality standards, local regulations, and safety codes.; Ensure all facilities (rooms, F&B outlets, spa, public areas) meet brand and luxury standards.; Translate project quality into operational guest experience excellence.; Ensure smooth project handover to operations team with zero critical defects.; Validate readiness for soft opening and official launch.
Industry & Context.
Leadership, communication, and problem-solving skills.
What They're Looking For.
Must Have
18+ years of experience in construction and/or hospitality projects., Minimum 5–7 years in a lead quality role., experience in: Luxury hotels, resorts, or mixed-use hospitality developments., Working with international hotel brands., Deep knowledge of hospitality standards and guest experience., understanding of construction quality control processes., Excellent stakeholder management (owners, consultants, operators)., High attention to detail with a customer-first mindset., Leadership, communication, and problem-solving skills.
Nice to Have
Master’s degree or certifications (preferred): ISO 9001 (Quality Management)., Six Sigma / Lean., PMP (Project Management).
What You'll Do.
Lead and implement a robust quality management framework across all project phases
Develop and implement a project-wide Quality Management System (QMS)
Define quality objectives
Ensure compliance with international hospitality standards
and interior design plans
Collaborate with design consultants and operators to embed quality standards early
Establish QA/QC processes for contractors and subcontractors
Conduct regular site inspections and audits
and defect resolution processes
Ensure all facilities meet brand and luxury standards
Translate project quality into operational guest experience excellence
Work closely with hotel operators during pre-opening readiness
Evaluate and approve vendors based on quality compliance
Monitor supplier performance and enforce quality accountability
Drive continuous improvement across contractors and suppliers
Oversee testing and commissioning (T&C) of all systems
Ensure smooth project handover to operations team with zero critical defects
Validate readiness for soft opening and official launch
Conduct internal and external quality audits
Implement corrective and preventive actions (CAPA)
Capture lessons learned and integrate into future projects
Lead a team of QA/QC engineers
Provide training on quality standards and hospitality excellence
Foster a quality-driven culture across project stakeholders
How You'll Work.
Team & Collaboration
Collaborate with design consultants and operators to embed quality standards early.; Work closely with hotel operators during pre-opening readiness.; Foster a quality-driven culture across project stakeholders.
Communication Scope
Leadership, communication, and problem-solving skills.
Process & Methodology
Quality Strategy & Governance, Design & Pre-Construction Quality, Construction Quality Management, Testing, Commissioning & Handover
Full Job Description
### **Job Description** ## Overview The Quality Director will lead and implement a robust quality management framework across all project phases, ensuring delivery meets the highest international standards. The role safeguards excellence and consistency in a prestigious, luxury hospitality and residential development. ## Your role **Quality Strategy & Governance** * Develop and implement a project-wide Quality Management System (QMS) aligned with hospitality brand standards (e.g., Hilton, Marriott, Accor, etc.). * Define quality objectives, KPIs, and benchmarks for all project phases. * Ensure compliance with international hospitality standards, local regulations, and safety codes. **Design & Pre-Construction Quality** * Review architectural, MEP, and interior design plans to ensure: * Alignment with brand guidelines. * Functional guest experience design. * Maintainability and operational efficiency. * Collaborate with design consultants and operators to embed quality standards early. **Construction Quality Management** * Establish QA/QC processes for contractors and subcontractors. * Conduct regular site inspections and audits to ensure: * Workmanship standards. * Material quality compliance. * Adherence to approved specifications. * Lead snagging, de-snagging, and defect resolution processes. **Brand Standards & Guest Experience** * Ensure all facilities (rooms, F&B outlets, spa, public areas) meet brand and luxury standards. * Translate project quality into operational guest experience excellence. * Work closely with hotel operators during pre-opening readiness. **Vendor & Contractor Management** * Evaluate and approve vendors based on quality compliance. * Monitor supplier performance and enforce quality accountability. * Drive continuous improvement across contractors and suppliers. **Testing, Commissioning & Handover** * Oversee testing and commissioning (T&C) of all systems (HVAC, fire safety, elevators, etc.). * Ensure smooth project handover to operations t
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