Magna
automotive
QualityCustomer
Neural analysis suggests this role is
optimal for Mid candidates.
“Quality Customer at Magna. Skills: Quality Customer, Automotive, Customer Claims. Manage customer claims. Lead customer claims analysis”
Industry & Context.
8D analysis; FMEA review
Availability to travel
What They're Looking For.
Must Have
Grado en Ingeniería, 2 years of experience in quality customer in automotive, Fluent English
Nice to Have
French, Italian, German
What You'll Do.
Manage customer claims
Lead customer claims analysis
Manage quality in process changes
Manage quality in product changes
Review and validate customer invoices
Define quality criteria
Ensure quality criteria
How You'll Work.
Team & Collaboration
Collaborate with multidisciplinary teams; Collaborate with production
Communication Scope
Fluent English; Customer communication
Full Job Description
**Job descriptions may display in multiple languages based on your language selection.** ## **What we offer:** At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. ## ## ## **Group Summary:** The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling. **Job Responsibilities:** 🔎 **¡Buscamos Calidad Cliente! | Magna Mirrors España** En **Magna Mirrors España** seguimos creciendo y actualmente estamos en búsqueda de un/a **Ingeniero/a de Calidad Cliente con nivel alto de inglés** para unirse a nuestro equipo. 🎯 **Misión del puesto** Serás responsable de gestionar y liderar las reclamaciones de cliente y sus costes asociados, tanto en serie como en periodo de garantía. Además, participarás en el equipo de proyectos asegurando el correcto lanzamiento de nuevos productos desde el área de calidad, incluyendo la gestión del PPAP. 🚀 **¿Cuáles serán tus responsabilidades?** * Liderar el análisis de reclamaciones de cliente junto a equipos multidisciplinares (contención, 8D, revisión AMFE, etc.) * Mantener una comunicación fluida con el cliente (email, teléfono y visitas presenciales) * Gestionar actividades de calidad en cambios de proceso o producto * Revisar y validar facturas de cliente * Colaborar estrechamente con producción para dar y recibir feedback continuo * Gestionar derogaciones con cliente y validar derog
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