Suitsupply
QualityCoordinator
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“Quality Coordinator at Suitsupply. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, quality coordination, inspection scheduling, supplier performance reporting, quality feedback gathering. Coordinate and schedule all AQL inspections across assigned factories, aligned with the production calendar. Maintain a live inspection calendar and flag conflicts, gaps, or missed windows early”
What You'll Achieve.
ensure nothing falls through the cracks; keep inspections on track; orders moving on time; directly influencing the consistency and reliability of every garment Suitsupply delivers to its customers; drive consistency in fit, construction, and finish; close the loop
Industry & Context.
flag conflicts, gaps, or missed windows early; escalating delays; translate it into action plans; close the loop; track that previously raised issues have been actioned
Willing to travel regularly to factory locations
What They're Looking For.
Must Have
1–3 years of experience in a coordination or quality-related role, organizational skills with the ability to manage multiple deadlines and follow-up threads simultaneously, Comfortable with Excel, data trackers, and reporting, Confident communicator in local language and English, Detail-oriented, proactive, and genuinely interested in garment quality and manufacturing, Organized and dependable — keeps multiple workstreams on track without losing detail, Data-conscious — spots gaps, flags inconsistencies, and maintains clean records, Collaborative — bridges Quality, Buying, stores, and factory inspectors effectively, Proactive — surfaces issues early and follows through on action plans, Willing to travel regularly to factory locations
Nice to Have
ideally in fashion, garment manufacturing, or supply chain, PLM experience is a plus, Eye for automation opportunities — able to identify repetitive reporting or follow-up tasks that could be streamlined through templates, tools, or simple workflow improvements
What You'll Do.
Coordinate and schedule all AQL inspections across assigned factories
aligned with the production calendar
Maintain a live inspection calendar and flag conflicts
or missed windows early
Work closely with the Buying team on order management to ensure inspections are completed on time and do not cause production or delivery delays
Prepare inspection briefs for factory inspectors with correct tech packs
and workmanship standards
Act as the primary contact for all factory-embedded QC Inspectors on day-to-day admin and reporting
Chase outstanding Final Inspection Reports and Pending Quality Issues
maintaining a submission tracker and escalating delays
Assist with inspections carried out in the office as an extra check on incoming bulk garments
Lead in-office QC fittings
organizing bulk comparisons across multiple factories to assess and drive consistency in fit
Compile factory scorecard data from inspection outcomes and Pending Quality prepare regular supplier performance reports
Maintain regular contact with Suitsupply stores to gather quality feedback
translate it into action plans
and follow up with factories to close the loop
Support the Senior QC Manager in preparing supplier-facing quality reviews
Visit factories regularly to verify AQL is correctly applied and Corrective Action Plans (CAPs) are up to date
Report factory visit findings to the Senior QC Manager and track that previously raised issues have been actioned
Support new factory onboarding from a quality admin perspective — inspection frameworks
and reporting templates
Ensure all activities align with Suitsupply’s sustainability and compliance standards
How You'll Work.
Team & Collaboration
work closely with the Buying team; Act as the primary contact for all factory-embedded QC Inspectors; Support the Senior QC Manager; bridges Quality, Buying, stores, and factory inspectors effectively
Communication Scope
Confident communicator in local language and English
Process & Methodology
manage multiple deadlines, follow-up threads simultaneously, keeps multiple workstreams on track
Full Job Description
As a Quality Coordinator, you are the operational engine of Suitsupply’s quality function, keeping the day-to-day process running smoothly across a network of factories and inspectors. You will schedule inspections, chase submissions, lead in-office fittings, gather store feedback, and ensure nothing falls through the cracks. Reporting to the Senior QC Manager, you work closely with the Buying team to keep inspections on track and orders moving on time. Your work sits at the intersection of quality, operations, and supplier relationships — directly influencing the consistency and reliability of every garment Suitsupply delivers to its customers. What You Will Do: Coordinate and schedule all AQL inspections across assigned factories, aligned with the production calendar. Maintain a live inspection calendar and flag conflicts, gaps, or missed windows early. Work closely with the Buying team on order management to ensure inspections are completed on time and do not cause production or delivery delays. Prepare inspection briefs for factory inspectors with correct tech packs, AQL levels, and workmanship standards. Act as the primary contact for all factory-embedded QC Inspectors on day-to-day admin and reporting. Chase outstanding Final Inspection Reports and Pending Quality Issues, maintaining a submission tracker and escalating delays. Assist with inspections carried out in the office as an extra check on incoming bulk garments. Lead in-office QC fittings, organizing bulk comparisons across multiple factories to assess and drive consistency in fit, construction, and finish. Compile factory scorecard data from inspection outcomes and Pending Quality Issues; prepare regular supplier performance reports. Maintain regular contact with Suitsupply stores to gather quality feedback, translate it into action plans, and follow up with factories to close the loop. Support the Senior QC Manager in preparing supplier-facing quality reviews. Visit factories regularly to verify AQL
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