Critical Mass

Media

QualityControlSpecialist(Creative)

$15500–21000k ~AI est. San José, Costa Rica FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Quality Control Specialist (Creative) at Critical Mass. Skills: Quality Control, Digital Production, Creative Assets. Perform quality reviews. Identify defects”

What You'll Achieve.

Ensure accuracy; Ensure consistency; Ensure compliance; Meet quality standards; Meet client requirements; Meet technical specifications

Industry & Context.

Media
Problems you'll solve

Problem-solving

Eligibility Requirements

On-site attendance, 9:00 am to 6:00 pm (CR time)

What They're Looking For.

Must Have

Advanced English level (B2+/C1), 3+ years of experience in Quality Control, Experience reviewing creative assets, Understanding of design fundamentals, Knowledge of QA/QC methodologies, Familiarity with Adobe Creative Cloud, Familiarity with Figma

Nice to Have

Bachelor's degree in design, Experience with workflow management platforms, Experience creating Test Plans, Experience executing User Acceptance Testing, Basic understanding of HTML, Basic understanding of CSS, Basic understanding of web technologies, Basic understanding of accessibility standards (WCAG), Experience with defect tracking tools, Experience with Agile/Scrum methodologies

What You'll Do.

Perform quality reviews

Collaborate with teams

Resolve quality issues

Mitigate delivery risks

Execute quality control processes

Maintain project documentation

Contribute to improvement initiatives

How You'll Work.

Team & Collaboration

Producers; Designers; Developers; Creative Teams; Cross-functional teams

Communication Scope

Clear feedback; Actionable reporting

Process & Methodology

Agile, Scrum

Full Job Description

As a Quality Control Specialist, you will play a critical role in ensuring the accuracy, consistency, and overall quality of creative and digital deliverables across multiple channels. Acting as the final quality gate before release, you will collaborate closely with Producers, Designers, Production Artists, Developers, and Creative Teams to identify defects, mitigate risks, and ensure all assets meet established quality standards, client requirements, and technical specifications. This role requires a highly detail-oriented professional with a strong understanding of design fundamentals, digital production workflows, and quality assurance methodologies. You will review a wide range of deliverables including static creatives, video assets, HTML emails, display banners, websites, mobile experiences, and other digital products. Success in this role requires critical thinking, strong communication skills, adaptability, and a continuous learning mindset in a fast-paced production environment. This position requires full on-site attendance, five days per week, at the Barreal office (Heredia, Zona Franca Metropolitana) from 9:00 am to 6:00 pm (CR time)  You Will: Perform comprehensive quality reviews of creative and digital deliverables, ensuring accuracy, consistency, and compliance with brand, client, and technical requirements. Identify, document, and communicate visual, content, functional, and technical defects through clear, actionable feedback and reporting. Validate assets across multiple formats, including static creatives, video, HTML banners, emails, websites, and digital experiences prior to release. Collaborate closely with Producers, Designers, Developers, and cross-functional teams to resolve quality issues and mitigate delivery risks. Execute established quality control processes, maintain project documentation, and contribute to continuous improvement initiatives that enhance production quality and efficiency. You Have Advanced English level (B2+/C1 readi

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