QualityControlInspector

**_Job Title_** Quality Control Inspector ** _Job Overview_** The Quality Control Inspector is responsible for real time opening, inspections, disposition and re-wrapping of all REF Inspect Returns merchandise. The Quality Control Inspector reports issues to the QC Inspection Lead or QC Manager for documentation, and researches customer account comments and information in SAP and RP. This role supports the QC Inspection Lead or QC Manager to ensure all End of Day (EOD) tasks are completed. Other responsibilities include: * Confirm systemic resting location of merchandise and note lock code. * Confirm systemic reason code of merchandise to aid in disposition. * Use REF Inspect Report to gain additional systemic information to aid in disposition. * Using documented opening procedure, open packaging and inspect merchandise. * Using all available systemic information and physical condition of merchandise, disposition to RTS, CLR, TRASH, REPAIR. * Using documented opening and re-wrap procedure, fully package and secure merchandise for handling. * Systemically relocate merchandise to new appropriate location. * Take digital photos to support reporting measure within Return/QC department. * Material Handling merchandise to and from floor location throughout shift as needed. * Communicate with Returns/QC Lead and other Returns management staff to identify issues. * Recognize trends and patterns in merchandise damages and report to Lead. * All other duties as assigned. **_What You’ll Bring to Bob’s_** At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of **technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus.** If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you! **_Key Skills for Success_** To excel in this role, you will need to demonstrate strengths in