Jll
Quality&ComplianceManager(EMEASub-Regional)
Neural analysis suggests this role is
optimal for Manager candidates.
“Quality & Compliance Manager (EMEA Sub-Regional) at Jll. Skills: Quality Management, Compliance, cGxP, ISO 9001. Support ISO 9001 QMS and cGxP requirements implementation. Support account Quality Management Plan implementation”
Industry & Context.
Root cause analysis
Regular travel to EMEA site locations, Conduct investigations on-site, On-site quality assessments, Support audits on-site, Conduct training sessions on-site, Client meetings on-site
What They're Looking For.
Must Have
BSc degree in life science, engineering or equivalent, Minimum of five (5) years of experience in quality and/or compliance in engineering, facilities management, production, operations, lab operations or equivalent, Prior experience working in a GMP environment preferably in pharmaceutical and/or biotechnology, Experience leading investigations, change control, root cause analysis (RCAs) and CAPAs in a regulated environment, Experience in supplier management in GxP environment, Leadership experience and experience interacting at all levels
What You'll Do.
Support ISO 9001 QMS and cGxP requirements implementation
Support account Quality Management Plan implementation
Serve as account quality contact and SME
Support Quality Agreement implementation
Ensure training compliance
Support Quality and Compliance programs implementation
Prepare and manage quality documentation
Lead and support quality related complaints
Lead and support change controls
Lead and support deviations
Lead and support investigations
Lead and support root cause analysis
Lead and support CAPAs
Perform qualification of cGxP impacting vendors
Establish quality agreements
Conduct vendor quality performance reviews
Maintain approved supplier list
Interface with client FM teams
Interface with client Quality team
Ensure alignment with client procedures
Ensure compliant documentation
Address quality-related concerns
Represent JLL during client-related audits
Support internal audit programs
Support Global ISO 9001 certification audits
Support regional account quality reviews
Report on quality-related performance measurements
Support quality-first culture
Identify quality & compliance improvements
Implement quality & compliance improvements
Mentor account team members
Develop account team members
Train account team members
Collaborate with quality colleagues
Coordinate quality practices across sites
Standardise quality practices across sites
Support long-term planning initiatives
Support operational excellence
How You'll Work.
Team & Collaboration
Cross-functional teams; Quality colleagues regionally; Quality colleagues globally; Client FM teams; Client Quality team
Communication Scope
Oral reports; Written reports
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **OVERVIEW** The Quality and Compliance Manager (EMEA Sub-Regional lead) provides quality support for work performed across multiple sites or sub-region for a specific client account in the EMEA region, with particular emphasis on cGxP-related scope. The role holder is responsible for ensuring that work conducted by JLL facilities management teams, project teams and subcontractors at client sites in their scope are performed in accordance with service agreements, quality agreements, JLL and Client procedures, ISO 9001:2015 and cGxP requirements. The role reports directly to the Regional Account Quality and Compliance Lead. **ESSENTIAL FUNCTIONS** * Support the implementation and maintenance of the JLL ISO 9001 QMS and cGxP requirements on the account. * Support the implementation and maintenance of the account Quality Management Plan (QMP). * Serve as the account quality contact and subject matter expert (SME) in the sub-region. * Support the implementation and maintenance of the Quality Agreement between JLL and the client for sub-region and/or sites in their scope. * Ensure training compliance in sub-region or sites in scope, through document reviews, self-assessments, audits, etc. * Support the implement Quality and Compliance programs on the account, to ensure sustainability of service quality. * Prepare and manage quality documentation e.g. SOPs, change control documentation, quality agreements, training
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