Arrow Electronics
Quality&BusinessProcessSystemsEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Quality & Business Process Systems Engineer at Arrow Electronics. Skills: Quality management system, Business process platforms, Workflow configuration, Solution development. Provide day-to-day support. Resolve system issues”
Industry & Context.
Technical problem solving; Solution design
Limited travel, Up to 10% travel
What They're Looking For.
Must Have
Bachelor's degree in information systems, 3–5 years relevant experience, Experience with Object Oriented Programming Language, Experience supporting business users, Experience translating requirements, Experience contributing to solution design, Experience coordinating multiple priorities, Experience balancing operational support, Experience with workflow configuration, Experience with forms, Experience with notifications, Experience with business rules, Experience with scripts, Experience with reporting, Experience coordinating projects, Experience leading projects, Experience with planning, Experience with requirements gathering, Experience with stakeholder alignment, Experience with execution tracking, Experience with delivery support
Nice to Have
QMS platforms experience preferred, Workflow-based enterprise systems experience preferred, Quality processes knowledge, System testing experience, Validation experience, Deployment support experience, Hypercare experience, Global platform support experience, Multi-site platform support experience, Systems integration experience, Automation experience, Connected enterprise applications experience, Matrixed organization experience
What You'll Do.
Provide day-to-day support
Resolve system issues
Provide user guidance
Provide administrative support
Gather business requirements
Analyze business requirements
Document business requirements
Translate requirements into solutions
Support prioritization
Support execution of enhancement work
Support execution of project work
Perform system administration
Change business structure
Support release activities
Monitor post-go-live adoption
Monitor process adherence
Identify configuration gaps
Identify workaround behavior
Escalate opportunities for standardization
Document business rules
Document technical design decisions
Document support procedures
Document release notes
Support closed-loop QMS
Improve process accountability
Improve system integrity
Contribute to platform improvement
Contribute to upgrades
Contribute to automation
Contribute to integrations
Contribute to strategic initiatives
How You'll Work.
Team & Collaboration
Global process owners; Regional process owners; Cross-functional stakeholders; Technical partners
Process & Methodology
Project coordination, Planning, Requirements gathering, Stakeholder alignment, Execution tracking, Delivery support
Full Job Description
# **Position:** Quality & Business Process Systems Engineer # **Job Description:** Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served. A Fortune 154 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services. **About the role** Supports a global quality management system and related business process platforms. This role combines user and administrative support, requirements gathering, solution development/configuration, testing, deployment support, and post-go-live monitoring. The position partners with global and regional process owners to improve responsiveness, accelerate project delivery, strengthen governance, and reduce dependency on concentrated system knowledge. **Principal Accountabilities** * Provide day-to-day support for system users, sites, and process owners, including issue resolution, user guidance, and administrative support. * Gather, analyze, and document business requirements and translate them into practical workflow, form, notification, script, reporting, and configuration solutions. * Configure, develop, test, and support s
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