HelloFresh
QualityAssuranceSupervisor
Neural analysis suggests this role is
optimal for Manager candidates.
“Quality Assurance Supervisor at HelloFresh. Skills: Food safety, Quality assurance, Supervision, Process improvement. Provide employee training. Support managing inspection and testing activities”
Industry & Context.
Structured problem solving; Sound process design
Stand, walk, stoop, reach and lift for 10-12 hours, Use hands to finger, handle, or feel objects, Talk or hear, Manufacturing environment, Cool and/or cold temperatures, Loud noise level, Local travel, Out-of-the-area travel, Overnight travel
What They're Looking For.
Must Have
Associate degree or related leadership work experience, 3 years of work experience in quality assurance, Demonstrated track record of accomplishments as a FSQA leader, Satisfying customers in technology-driven, developing companies
Nice to Have
Ready to eat (RTE) experience, SQF practitioner experience, Experience with SQF, Food Safety Manager certification, Bilingual in Spanish
What You'll Do.
Provide employee training
Support managing inspection and testing activities
Verify CCP checks are completed
Monitor DigiSense temperature system
Escalate temperature non-conformities
Verify truck inspections are completed
Document and submit end of shift report
Update quality numbers in computer
Monitor and update department staffing metrics
Coach and train FSQA employees
Evaluate team productivity and accomplishments
Maintain accurate documentation
Provide and oversee inspection activity
Oversee calibration and testing program
Report food safety and quality problems
Use structured problem solving
Use sound process design skills
Use effective project management techniques
Use communication techniques
Carry out Supervisory responsibilities
How You'll Work.
Team & Collaboration
Hourly Team Members; Hourly associates; FSQA employees
Communication Scope
Speak to employees
Process & Methodology
Project management, Change management
Full Job Description
The FSQA Supervisor for Manufacturing is responsible for all supporting food safety and quality assurance related Good Manufacturing Practices (GMPs) in adherence with regulatory and SQF standards. The position supervises and supports all hourly Team Members (TMs). This will include effectively helping to manage the Quality Assurance TMs whilst ensuring compliance to our manufacturing, food safety and quality standards, which includes approved processes, policies and procedures. Shifts: Wednesday-Saturday 6pm-4:30am and 2pm-12:30am Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Provide employee training and instructions to provide advice on how to perform their task (FSQA checks, inspections, documentation, expectations, training) Support managing the department engaged in inspection and testing activities to ensure high productivity and high technical integrity. Performing GMP audits. Develop, motivate, engage, coach, and inspire a team of hourly associates, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within. Verify CCP checks are completed within the set frequencies and meet the HACCP plan’s critical limits. Any failed, missed, or cancelled check has proper supporting documentation for the non-compliant check. Monitor the DigiSense temperature system and escalate any non-conformities for temperature abuse to mitigate food safety risk. Verify truck inspections are completed in a timely manner and escalate any non-conformities for temperature abuse. Document and submit the daily end of shift report via email. Update quality numbers in the computer system; can use a computer and type/data entry using computer programs Monitor and update your department’s staffing metrics and headcount Coach and train hourly FSQA employees to follow company procedures and processes. Evaluate team productivity and accomplishments. Maintain a
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