Wise

Finance / FinServ

QualityAssuranceSeniorTeamLead-Sanctions

€4–6k tallinn, harjumaa, estonia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Quality Assurance Senior Team Lead - Sanctions at Wise. Skills: Quality Assurance Strategy, Sanctions Domain Expertise, Team Leadership, Risk Management. Set the QA strategy for the sanctions domain. Deliver against plans and KPIs”

What You'll Achieve.

Deliver against plans and KPIs; Ensure accuracy, validity, and value of all QA outcomes; Improve quality; Achieve KPIs and SLAs consistently

Industry & Context.

Finance / FinServ
Problems you'll solve

Ability to challenge ways of working; Critically assess data; Manage challenges before they escalate

What They're Looking For.

Must Have

4+ years of proven leadership experience in operations or compliance, at least 2 years leading a medium-sized organisation (20-40 people), +3 years of Sanctions experience working in the financial services sector, Advanced knowledge of laws and regulations applicable to Sanctions, deep understanding of global regulatory frameworks in financial services or payments, Ability to use analytics to manage your domain, move team metrics, and translate data into trends that influence continuous improvement, A promoter of AI literacy, identifying opportunities for automation and AI within the QA process to improve efficiency, Fluent in English, Ability to clearly communicate complex topics and influence senior stakeholders, Ability to challenge ways of working, critically assess data, and manage challenges before they escalate

Nice to Have

Restricted Stock Units (RSU)

What You'll Do.

Set the QA strategy for the sanctions domain

Deliver against plans and KPIs

and value of all QA outcomes

Drive continuous improvement

Partner with wider business stakeholders to deliver actionable insights that improve quality

Champion a culture of risk management

Lead by example with a customer and risk-proportionate mindset

Coach and develop a high-performing QA team

Deliver initiatives to grow their skills

Manage succession plans for senior leads

Take accountability for the Sanction QA area’s delivery against KPIs and objectives

Identify process improvements

Monitor resource allocation

Refine standard operating procedures to scale operations

Act as a subject matter expert in Sanctions policy

Quality Assurance and risk management

Validate complex case outcomes

Lead audit interactions

Assist the Compliance team in evolving internal procedures

including sampling methodology

Manage forecast demand and capacity plans to ensure KPIs and SLAs are consistently achieved

Build constructive relationships with Operational Leaders

Translate QA data into a compelling narrative to communicate complex topics in an engaging way

Influence business change

How You'll Work.

Team & Collaboration

Partner with wider business stakeholders; Build constructive relationships with Operational Leaders; Communicate complex topics and influence senior stakeholders

Communication Scope

Fluent in English; Ability to clearly communicate complex topics; Influence senior stakeholders; Translate QA data into a compelling narrative; Communicate complex topics in an engaging way

Process & Methodology

Planning, Execution, Forecasting demand, Capacity planning

Full Job Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). We’re looking for a FinCrime Quality Team Lead to join our growing team. Quality Assurance Senior Lead - Sanctions Wise is a global technology company, building the best way to move and manage the world’s money. As the Quality Assurance Senior Team Lead, your role is to set the QA strategy for the sanctions domain, deliver against plans and KPIs, and build a credible, trusted team. You will use your subject matter expertise to ensure the accuracy, validity, and value of all QA outcomes. You will drive continuous improvement and partner with wider business stakeholders to deliver actionable insights that improve quality and champion a culture of risk management. Your Responsibilities: * Area Leadership & People Management: Lead by example with a customer and risk-proportionate mindset. Coach and develop a high-performing QA team, delivering initiatives to grow their skills and managing succession plans for senior leads. * Operational & Performance Management: Take accountability for the Sanction QA area’s delivery against KPIs and objectives. Identify process improvements, monitor resource allocation, and refine standard operating procedures to scale operations. * Expertise Sharing: Act as a subject matter expert in Sanctions policy, Quality Assurance and risk management. Validate complex case outcomes, lead audit interactions, and assist the Compliance team in evolving internal procedures. * Planning & Execution

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