QualityAssurance(QA)ProductAnalyst

At Rezilient, we’re redefining primary care by making access to healthcare more convenient, timely, and seamless. Our innovative CloudClinic model combines virtual provider visits with cutting-edge technology to create a personalized digital healthcare experience that puts patients at the center of their care. By streamlining care delivery and continuously expanding specialty services, we empower our care team to focus on patient well-being while providing the most comprehensive and accessible care possible. To make that vision possible, our engineering team builds and maintains the custom tools that power our care model. Our technology is mission-critical, and we take pride in supporting a fast-evolving operation that serves real people with real health needs. As a QA Product Analyst, you will be the connection between product development and the rest of the organization. You’ll work closely with Engineering, Clinical Operations, and Customer Success teams to ensure our product ecosystem is clearly documented, well-understood, and continuously improving. You’ll play a central role in maintaining internal knowledge systems, fielding and prioritizing feedback, and helping the team implement product enhancements efficiently and transparently. This role is ideal for someone who thrives at the intersection of product, process, and people. You are highly organized, proactive, and an excellent communicator. You love building systems that bring structure to complexity. You’re energized by the opportunity to wear many hats, take ownership of your work, and help teams function more effectively through process improvement and thoughtful documentation. ### Key Responsibilities ### Cross-Functional Collaboration & Communication * Act as a liaison between the Product team and other departments (Engineering, Support, Operations), ensuring seamless communication on product updates, issues, and feature releases. * Translate technical concepts and product changes into accessible lan