Rezilient Health
Healthcare
QualityAssurance(QA)ProductAnalyst
“Quality Assurance (QA) Product Analyst at Rezilient Health. Skills: Quality Assurance, Product Analysis, Cross-Functional Collaboration, Process Management, Documentation. Act as a liaison between the Product team and other departments. Translate technical concepts and product changes into accessible language”
What You'll Achieve.
Ensure our product ecosystem is clearly documented, well-understood, and continuously improving; Help teams function more effectively through process improvement and thoughtful documentation; Improve product velocity by assisting with speedy deployments
Industry & Context.
Process optimization; Issue resolution; Triage
What They're Looking For.
Must Have
Highly organized, with a keen eye for detail and a passion for process optimization, Proven ability to manage multiple projects and deadlines in a fast-paced, startup environment, communication skills, both written and verbal, Experience producing clear and engaging content for diverse audiences, Comfortable working with minimal structure and shaping new systems from the ground up, Familiarity with modern workflow and documentation tools including: Google Workspace, Lucidchart, Miro, Notion, Jira, and Zapier, Experience working in a clinical or health tech environment, Knowledge of security and compliance frameworks (HIPAA, SOC 2, etc.), Prior experience in QA testing or technical documentation, Familiarity with EMR systems or healthcare operations workflows
Nice to Have
Experience with automation frameworks and tools like Maestro, Detox, BrowserStack, Rainforest QA or other similar tools is preferred, Ability to read React code and basic technical know-how to utilize Claude Code or Codex in everyday processes is nice to have
What You'll Do.
Act as a liaison between the Product team and other departments
Translate technical concepts and product changes into accessible language
Develop and maintain comprehensive internal and training documentation
Maintain and improve streamlined systems for bug tracking
feature suggestion intake
Ensure timely triage and follow-through with the Engineering team
Own and update the internal product feature matrix
Coordinate and execute QA testing for new releases
Help work through QA processes for both mobile and web platforms
Maintain dashboards and documentation pertaining to engineering and IT compliance
Collaborate on improving automation for existing QA tests and feature releases
Partner with the existing product team to help improve product velocity
Guide the support team to help maintain the feature release and feature request pipeline
How You'll Work.
Team & Collaboration
Work closely with Engineering, Clinical Operations, and Customer Success teams; Act as a liaison between the Product team and other departments (Engineering, Support, Operations); Collaborate on improving automation for existing QA tests and feature releases; Partner with the existing product team; Guide the support team
Communication Scope
Excellent communicator; Translate technical concepts and product changes into accessible language and formats for non-technical stakeholders; Clear and engaging content for diverse audiences
Process & Methodology
Manage multiple projects and deadlines, Task tracking, Remediation status, Audits
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