Rezilient Health

Healthcare

QualityAssurance(QA)ProductAnalyst

Colombia; Mexico; Brazil FULL TIME Remote Friendly
The Brief

“Quality Assurance (QA) Product Analyst at Rezilient Health. Skills: Quality Assurance, Product Analysis, Cross-Functional Collaboration, Process Management, Documentation. Act as a liaison between the Product team and other departments. Translate technical concepts and product changes into accessible language”

What You'll Achieve.

Ensure our product ecosystem is clearly documented, well-understood, and continuously improving; Help teams function more effectively through process improvement and thoughtful documentation; Improve product velocity by assisting with speedy deployments

Industry & Context.

Healthcare
Problems you'll solve

Process optimization; Issue resolution; Triage

What They're Looking For.

Must Have

Highly organized, with a keen eye for detail and a passion for process optimization, Proven ability to manage multiple projects and deadlines in a fast-paced, startup environment, communication skills, both written and verbal, Experience producing clear and engaging content for diverse audiences, Comfortable working with minimal structure and shaping new systems from the ground up, Familiarity with modern workflow and documentation tools including: Google Workspace, Lucidchart, Miro, Notion, Jira, and Zapier, Experience working in a clinical or health tech environment, Knowledge of security and compliance frameworks (HIPAA, SOC 2, etc.), Prior experience in QA testing or technical documentation, Familiarity with EMR systems or healthcare operations workflows

Nice to Have

Experience with automation frameworks and tools like Maestro, Detox, BrowserStack, Rainforest QA or other similar tools is preferred, Ability to read React code and basic technical know-how to utilize Claude Code or Codex in everyday processes is nice to have

What You'll Do.

Act as a liaison between the Product team and other departments

Translate technical concepts and product changes into accessible language

Develop and maintain comprehensive internal and training documentation

Maintain and improve streamlined systems for bug tracking

feature suggestion intake

Ensure timely triage and follow-through with the Engineering team

Own and update the internal product feature matrix

Coordinate and execute QA testing for new releases

Help work through QA processes for both mobile and web platforms

Maintain dashboards and documentation pertaining to engineering and IT compliance

Collaborate on improving automation for existing QA tests and feature releases

Partner with the existing product team to help improve product velocity

Guide the support team to help maintain the feature release and feature request pipeline

How You'll Work.

Team & Collaboration

Work closely with Engineering, Clinical Operations, and Customer Success teams; Act as a liaison between the Product team and other departments (Engineering, Support, Operations); Collaborate on improving automation for existing QA tests and feature releases; Partner with the existing product team; Guide the support team

Communication Scope

Excellent communicator; Translate technical concepts and product changes into accessible language and formats for non-technical stakeholders; Clear and engaging content for diverse audiences

Process & Methodology

Manage multiple projects and deadlines, Task tracking, Remediation status, Audits

Free ATS check

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