QualityAssuranceManager

About Us We are fixing US healthcare by building an AI-native physical care platform, starting with home health. Home health is a $140B industry with less than $10B in EBITDA — 40% of revenue is spent on pure administrative waste. We automate this work with AI to create a fundamentally different cost structure than incumbents, enabling us to serve the 30% of patients who go untreated today while paying clinicians more and removing their administrative burden. Our mission is "any care, anywhere." Position Summary: The Quality Assurance Manager is responsible for overseeing the quality and compliance of clinical documentation and service delivery in alignment with federal, state, and accreditation standards. This role ensures that all patient care provided by the agency meets regulatory requirements, promotes best practices, and supports continuous quality improvement (CQI) efforts across the organization.   Key Responsibilities: Quality Assurance & Compliance: - Review and audit clinical documentation (OASIS assessments, plans of care, visit notes, and discharge summaries) for accuracy, timeliness, and regulatory compliance. - Ensure documentation meets Medicare Conditions of Participation (CoPs), state regulations, and accreditation standards (e.g., ACHC, Joint Commission). - Track and follow up on QA issues, discrepancies, or deficiencies with clinical staff and supervisors. OASIS & Coding Oversight: - Ensure accurate OASIS data collection, review, and submission within required timelines. - Collaborate with coding and billing departments to verify proper ICD-10 coding and sequencing based on documentation and regulations. - Provide guidance and training to clinicians on OASIS accuracy, regulatory updates, and documentation standards. Performance Improvement: - Lead and support Quality Assurance and Performance Improvement (QAPI) initiatives, tracking key clinical and operational indicators such as patient outcomes, rehospitalization rates, infection control, and p